Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doreen Nasari

Metro Detroit,MI

Summary

Scrum Master with over 5 years of experience in designing and executing challenging projects using Agile methodology. Skilled in facilitating the transformation of product backlogs into high-value sprints, maximizing savings in time and cost. Possesses excellent project management, multitasking, and communication skills to coordinate multiple concurrent projects with competing demands. Demonstrates strong decision-making abilities in high-pressure settings and utilizes analytical problem-solving skills to troubleshoot and resolve issues with exceptional customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

SCRUM MASTER

COGNIZANT
Chicago, IL
07.2023 - Current
  • Led teams of developers, architects, testers, business analysts, and quality engineers to develop unique applications.
  • Implemented servant leadership principles to guide and motivate the team.
  • Facilitated Agile ceremonies: daily stand-ups, sprint planning, retrospectives, reviews, and backlog refinement.
  • Supported Product Owners in managing and prioritizing product backlog items.
  • Encouraged team self-organization and goal focus during sprints.
  • Built strong relationships with external teams and clients to ensure successful collaboration.
  • Promoted a culture of transparency and openness for sharing feedback and ideas.
  • Utilized Agile metrics (burndown charts, velocity charts, capacity) to track team progress and health.
  • Ensured adherence to Agile principles: Transparency, Inspection, and Adaptation.
  • Collaborated with product management to develop release plans and maintain prioritized backlogs.
  • Removed impediments to ensure timely delivery of high-quality products.
  • Conducted retrospective meetings to analyze performance and identify improvement areas.
  • Monitored sprint progress using visual aids (burn-down charts).

SCRUM MASTER

Expedia Group
Austin, TX
05.2019 - 06.2023
  • Groomed product backlog for team consumption during sprint planning.
  • Resolved development roadblocks to maintain sprint momentum.
  • Collaborated with development teams to meet all project requirements.
  • Built trust within business divisions and across the organization.
  • Facilitated Scrum ceremonies: sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Held monthly one-on-one meetings with team members to foster relationships.
  • Created dashboards using various tools such as JIRA, Confluence, Trello, to track project progress and milestones.
  • Established physical SCRUM/Kanban boards for visual management. - Empowered product owners to prioritize backlog items and plan releases. -
  • Tracked progress using burn-down charts, burn-up charts, and velocity metrics.

Education

MBA - Project Management

Louisiana State University At Shreveport
Shreveport, LA
12-2025

Bachelor of Business Administration (BBA) -

Baker College
Auburn Hills, MI

Skills

Agile Methodologies: Scrum Framework, Agile Ceremonies, Sprint Planning

Tools: JIRA, Rally, Confluence, MS Office, SharePoint, MS Teams, Zoom, WebEx

Leadership: Servant Leadership, Cross-Functional Collaboration, Team Motivation

Communication: Excellent Interpersonal Skills, Stakeholder Engagement

Problem-Solving: Analytical Thinking, Issue Resolution, Adaptability

Project Management: Backlog Management, Release Planning, Metrics Tracking (Burndown, Velocity)

Certification

  • Professional Scrum Master I (PSMI), Scrum.org

Timeline

SCRUM MASTER

COGNIZANT
07.2023 - Current

SCRUM MASTER

Expedia Group
05.2019 - 06.2023

MBA - Project Management

Louisiana State University At Shreveport

Bachelor of Business Administration (BBA) -

Baker College

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Doreen Nasari