Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doreen Opoku

Health Care Professional
Greensboro ,NC

Summary

Objective summary

I am a Structured Health professional with extensive experience in laboratory environments. I am Known for delivering accurate experimental results and maintaining stringent quality controls. Highly collaborative team player with keen focus on meeting and exceeding objectives, adaptable to changing laboratory conditions. Proficient in data analysis and laboratory safety protocols.

I have track record of success in Medical office management and Medical Lab management. I am dependable and hardworking individual which makes me outstanding at work. I have a great skills and experience in phone etiquette and receptionist, computer software and Excel. I am looking for a career that will allow me to use all my interpersonal and organizational skills to add value within a company.

Overview

15
15
years of professional experience
6
6
Certification

Work History

Lab Technician

IDEXX Laboratories
08.2024 - 12.2024
  • Maintained documentation on tests performed in lab.
  • Maintained a safe and organized laboratory environment, adhering to strict safety protocols.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
  • Inspected laboratory equipment to maintain good working condition for optimal results.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
  • Oversaw items in inventory and reordered before supplies diminished.
  • Enhanced laboratory efficiency by streamlining sample collection and processing procedures.
  • Coordinated with external laboratories in performing specialized tests or analyses.
  • Prepared samples for shipping and disposed of bodily fluids in proper containers.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.
  • Participated in lab meetings and project presentations.
  • Recorded and analyzed data to produce reports of results.
  • Developed new protocols and improved existing laboratory processes.
  • Documented experimental procedures thoroughly, facilitating effective communication among team members.
  • Tracked collected specimens by initialing, dating, and noting times of collection.


Medical Equipments Sales/ Patient services

AdaptHealth LLC
08 2022 - Current

Medical Equipment Sales

Duties

Greeted incoming patients, managed sign-ins and directed each to correct locations.

Assisting Patient with Respitory Care and Cpap Training.

Receptionist and Customer Services and

Patient Care sevices.

On Phone Patient complaint and solution.

Documentation and insurance Verification.

Script Reading and Policy.

Priscription Review and Medical Records update.

Generated communication between doctors and patient for correct Priscription and procedures.

Worked with medical teams on smooth implementation and operation of new products.

Fulfilled orders and sourced products to meet rigorous customer delivery schedules.

Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.


Administration Assistant/ Scanner

Robert Half Company, Bulk Global
03 2022 - 06 2022

Duties

  • Assisting with photocopying, Filling documents in alphabetical order
  • Scanning, Counting and Recording names and numbers accurately
  • Calculating, organizing checks and creating new Folders
  • Opening letters, packing and assembling
  • Data entry, creating labels and note sticker
  • Arranging documents in Alphabetical order.

Direct Care Professional

RHA
05 2013 - 06 2014

Duties

  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Supervised daily activities and provided assistance to staff.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Maintained clean, safe, and well-organized patient environment.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Evaluated client progress toward established annual and quarterly goals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.

Administration Support /Lab Assistant

XLC Services
12 2010 - 04 2012
  • CP codes observation and Corrections
  • Matching codes correctly and updates
  • Data entry and data base management
  • Bookkeeping, answering calls
  • Editing employee training record and update
  • Assisting with accounting and employee payroll
  • Taking record of company production with the use of excel and SAP
  • Field glass managing, filing and reception
  • Secretarial, receptionist, and administrative duties as needed include answering the phone, making coffee,filing, etc
  • Customer service responsibilities include working with employees to resolved
  • Assisted with ordering supplies and equipment, calibrating instruments and preventive maintenance.
  • Verified final products passed quality control standards before release.

Nursing Assistant/Coordinator

White stone
06 2013 - 08 2014
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented care actions by completing records and logs in medical software system.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Education

Diploma in Nursing - Nursing

Alison School
12.2023

Medical Laboratory Technician - Medical Laboratory

Alison School
08.2023

Certified Home Health Aid - Home Health Care

Nursing ABC
04.2018

Medical office Administration Specialist - Medical office and Administration

Medcerts
06.2016

GED - English And Communication

Guilford Technical Community College
12.2013

Skills

  • Skills and Abilities
  • Medical Terminology
  • Medical Equipments
  • Medical Laboratory
  • Medical billing and coding
  • Computer skills such as MS word, Excel, Power point, Scanners, photocopying
  • Faxing writing procedure manuals, user instructions, business correspondence, and general report writing
  • Knowledge in Corporate Recruiting, proficiency with office applications, software and social media Platforms
  • I am detail oriented, and practice good judgment at work I maintain a high level of confidentiality and Sensitivity
  • I have great customer service skills and ability to influence in a positive direction I have good Communication skill and pay attention to details
  • I am Patient, trustworthy person, and a team player I am very Creative and like to learn new things I
  • Accept criticisms to make necessary changes I am problem solver, critical thinker in making decisions at
  • I take work initiative when is necessary
  • I understanding office confidentiality, such us Hipaa law and I pay attention to company rules and regulations

Certification


  • BLS
  • First Aid
  • CPR
  • Medical Lab Technician
  • Medical Office Administration Specialist
  • Home Health Aid Certification

Timeline

Lab Technician

IDEXX Laboratories
08.2024 - 12.2024

Diploma in Nursing - Nursing

Alison School

Certified Home Health Aid - Home Health Care

Nursing ABC

Medical office Administration Specialist - Medical office and Administration

Medcerts

GED - English And Communication

Guilford Technical Community College

Medical Equipments Sales/ Patient services

AdaptHealth LLC
08 2022 - Current

Administration Assistant/ Scanner

Robert Half Company, Bulk Global
03 2022 - 06 2022

Direct Care Professional

RHA
05 2013 - 06 2014

Administration Support /Lab Assistant

XLC Services
12 2010 - 04 2012

Nursing Assistant/Coordinator

White stone
06 2013 - 08 2014

Medical Laboratory Technician - Medical Laboratory

Alison School
Doreen OpokuHealth Care Professional