Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doreen Simpson

Rensselaer,NY

Summary

Adept at enhancing patient quality of life and independence through meticulous personal care and home safety assessments, my tenure at RRB HOME HEALTH CARE, LLC, and Kindest Care Healthcare has honed my skills in HIPAA compliance and schedule management. Demonstrated excellence in patient care and administrative efficiency, achieving significant improvements in office and home health environments.

Overview

14
14
years of professional experience

Work History

Home Health Aide

RRB HOME HEALTH CARE, LLC
03.2019 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Office

RRB HOME HEALTH CARE, LLC
01.2019 - Current
  • Improved document organization system which resulted in easier access for staff members when searching relevant files quickly during time-sensitive situations.
  • Provided excellent customer service by addressing inquiries promptly and professionally via phone or email correspondence.
  • Facilitated the smooth operation of daily tasks through effective prioritization of responsibilities based on urgency and importance levels.
  • Managed high-volume incoming phone calls, ensuring timely response and accurate information provided to callers.
  • Maintained strict confidentiality when handling sensitive employee information or processing payroll tasks according to federal regulations governing privacy protection provisions applicable within the workplace setting.
  • Coordinated scheduling for multiple employees, ensuring optimal coverage during peak hours and minimizing overtime costs.
  • Input data into spreadsheets and databases.

Office Assistant

Kindest Care Healthcare
03.2010 - 10.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted with onboarding of new employees.

Education

High School Diploma -

DPT Business School
Philadelphia, PA
11.2010

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Bathing Assistance
  • Housekeeping
  • Dressing assistance
  • Light Housekeeping
  • Patient transportation
  • Home Safety Assessments
  • ADL support
  • Care plan assessment
  • Schedule Management
  • Activities of Daily Living (ADLs)

Timeline

Home Health Aide

RRB HOME HEALTH CARE, LLC
03.2019 - Current

Office

RRB HOME HEALTH CARE, LLC
01.2019 - Current

Office Assistant

Kindest Care Healthcare
03.2010 - 10.2018

High School Diploma -

DPT Business School
Doreen Simpson