Doreen Spero
Tracy,CA
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon Warehouse
Charlotte, NC
05.2021 - 01.2024
- Packed goods for shipment in accordance with customer instructions.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
Drive Thru
Jim 'N Nick's Bar-B-Que
Concord, NC
09.2019 - 06.2022
- Maintained accurate cash drawer throughout shift.
- Processed payments from customers using POS system.
- Prepared orders quickly and accurately according to customer specifications.
- Monitored food quality standards throughout shift.
- Received payment by cash, credit cards, gift cards or automatic debits.
Catering/Restaurant Food Server
Sticky Fingers
Charlotte, NC
07.2017 - 03.2021
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Answered questions about menu selections and made recommendations when requested.
- Offered dessert options at the end of each meal.
- Processed payments for meals using cash registers or point-of-sale systems.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
Prep Cook/ Baker
Growler USA
Charlotte, NC
01.2016 - 12.2020
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Kept the kitchen area clean at all times during shifts.
Delivery Driver
NAPA Auto Parts
Charlotte, NC
08.2018 - 04.2020
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Delivery Driver
WIng Zone
Charlotte, NC
06.2016 - 08.2018
- Received daily delivery instructions and route assignments from dispatch.
- Maintained accurate records of goods delivered and collected payments as required.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Lead Customer Service Representative
Hhgregg
Charlotte, NC
11.2014 - 03.2017
- Assisted in resolving escalated customer complaints.
- Handled inquiries from customers regarding product information or services offered.
- Trained new employees on company customer service policies and service level standards.
- Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
- Updated databases with new and modified customer data.
Produce Associate/Overnight Stock
Walmart
Charlotte, NC
04.2014 - 04.2016
- Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Performed price changes on merchandise according to store policy.
Sandwich Artist, Cashier, Dishwasher, Shift Lead
Blimpies Xpress
Charlotte, NC
10.2010 - 03.2016
- Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
- Greeted customers and provided product knowledge.
- Operated cash registers to process payments from customers.
- Assisted in the training of new staff members on proper sandwich-making techniques.
Icee Scooper
CocoCrissi Italian Icees
Raleigh, NC
05.2013 - 09.2013
- Greeted customers and provided exceptional customer service.
- Operated the cash register to process payments accurately and efficiently.
- Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
- Displayed a positive attitude while working with customers and coworkers alike.
Education
Skills
- Delivery Driver Experience
- Picking & packing
- POS
- Order picking
- Pallet jack
- Food Preparation
- Kitchen Experience
- Cash register
- Restaurant experience
- Customer service
- Serving
- Cooking
- Shift management
- Driving
- English
- Grocery store
- Typing
Certification
- Driver's License
Timeline
Warehouse Associate
Amazon Warehouse
05.2021 - 01.2024
Drive Thru
Jim 'N Nick's Bar-B-Que
09.2019 - 06.2022
Delivery Driver
NAPA Auto Parts
08.2018 - 04.2020
Catering/Restaurant Food Server
Sticky Fingers
07.2017 - 03.2021
Delivery Driver
WIng Zone
06.2016 - 08.2018
Prep Cook/ Baker
Growler USA
01.2016 - 12.2020
Lead Customer Service Representative
Hhgregg
11.2014 - 03.2017
Produce Associate/Overnight Stock
Walmart
04.2014 - 04.2016
Icee Scooper
CocoCrissi Italian Icees
05.2013 - 09.2013
Sandwich Artist, Cashier, Dishwasher, Shift Lead
Blimpies Xpress
10.2010 - 03.2016
- Driver's License