Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doreen Spero

Tracy,CA

Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Amazon Warehouse
Charlotte, NC
05.2021 - 01.2024
  • Packed goods for shipment in accordance with customer instructions.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.

Drive Thru

Jim 'N Nick's Bar-B-Que
Concord, NC
09.2019 - 06.2022
  • Maintained accurate cash drawer throughout shift.
  • Processed payments from customers using POS system.
  • Prepared orders quickly and accurately according to customer specifications.
  • Monitored food quality standards throughout shift.
  • Received payment by cash, credit cards, gift cards or automatic debits.

Catering/Restaurant Food Server

Sticky Fingers
Charlotte, NC
07.2017 - 03.2021
  • Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
  • Answered questions about menu selections and made recommendations when requested.
  • Offered dessert options at the end of each meal.
  • Processed payments for meals using cash registers or point-of-sale systems.
  • Performed opening and closing duties such as restocking supplies, cleaning work stations.

Prep Cook/ Baker

Growler USA
Charlotte, NC
01.2016 - 12.2020
  • Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
  • Cleaned and sanitized work areas and equipment to ensure food safety standards.
  • Followed recipes to prepare meals according to customer specifications.
  • Kept the kitchen area clean at all times during shifts.

Delivery Driver

NAPA Auto Parts
Charlotte, NC
08.2018 - 04.2020
  • Received daily delivery instructions and route assignments from dispatch.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Delivery Driver

WIng Zone
Charlotte, NC
06.2016 - 08.2018
  • Received daily delivery instructions and route assignments from dispatch.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Lead Customer Service Representative

Hhgregg
Charlotte, NC
11.2014 - 03.2017
  • Assisted in resolving escalated customer complaints.
  • Handled inquiries from customers regarding product information or services offered.
  • Trained new employees on company customer service policies and service level standards.
  • Answered customers' questions and addressed complaints in-person or by phone to immediately rectify issues.
  • Updated databases with new and modified customer data.

Produce Associate/Overnight Stock

Walmart
Charlotte, NC
04.2014 - 04.2016
  • Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.
  • Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
  • Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
  • Performed price changes on merchandise according to store policy.

Sandwich Artist, Cashier, Dishwasher, Shift Lead

Blimpies Xpress
Charlotte, NC
10.2010 - 03.2016
  • Prepared food items such as sandwiches, salads, soups, and drinks according to customer orders or company recipes.
  • Greeted customers and provided product knowledge.
  • Operated cash registers to process payments from customers.
  • Assisted in the training of new staff members on proper sandwich-making techniques.

Icee Scooper

CocoCrissi Italian Icees
Raleigh, NC
05.2013 - 09.2013
  • Greeted customers and provided exceptional customer service.
  • Operated the cash register to process payments accurately and efficiently.
  • Prepared ice cream cones, sundaes, milkshakes, and other menu items as requested by customers.
  • Displayed a positive attitude while working with customers and coworkers alike.

Education

Skills

  • Delivery Driver Experience
  • Picking & packing
  • POS
  • Order picking
  • Pallet jack
  • Food Preparation
  • Kitchen Experience
  • Cash register
  • Restaurant experience
  • Customer service
  • Serving
  • Cooking
  • Shift management
  • Driving
  • English
  • Grocery store
  • Typing

Certification

  • Driver's License

Timeline

Warehouse Associate

Amazon Warehouse
05.2021 - 01.2024

Drive Thru

Jim 'N Nick's Bar-B-Que
09.2019 - 06.2022

Delivery Driver

NAPA Auto Parts
08.2018 - 04.2020

Catering/Restaurant Food Server

Sticky Fingers
07.2017 - 03.2021

Delivery Driver

WIng Zone
06.2016 - 08.2018

Prep Cook/ Baker

Growler USA
01.2016 - 12.2020

Lead Customer Service Representative

Hhgregg
11.2014 - 03.2017

Produce Associate/Overnight Stock

Walmart
04.2014 - 04.2016

Icee Scooper

CocoCrissi Italian Icees
05.2013 - 09.2013

Sandwich Artist, Cashier, Dishwasher, Shift Lead

Blimpies Xpress
10.2010 - 03.2016

  • Driver's License
Doreen Spero