Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Doreen Telish

Doreen Telish

Rowland Heights,CA

Summary

Motivated team player with a strong work ethic, seeking opportunities to contribute to team success. Known for punctuality and dedicated to providing excellent customer service with a positive attitude. Excel in time management and active listening as a friendly Cosmetologist, offering innovative solutions tailored to each client's unique needs. Skilled at personalizing client treatments while effectively selling products to drive revenue. Experienced in handling high-volume customer demands, quickly assessing each individual and providing on-trend recommendations. Diligent in maintaining accurate records and organized schedules. Highly motivated and eager to take on new challenges, with exceptional interpersonal skills and the ability to work effectively without supervision.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Cosmetologist

Supercuts
08.2016 - Current
  • Consulted clients on beauty treatments, products, and services.
  • Adapted haircuts based on individual facial features.
  • Executed various haircuts, coloring and styling techniques.
  • Ensured cleanliness of all salon instruments.
  • Maintained high standards of cleanliness consistently.
  • Kept up-to-date with industry trends through continuing education.
  • Instructed new recruits on salon guidelines and practices.
  • Fostered rapport with customers through engaging and friendly dialogue while delivering services.
  • Conducted successful hair consultations addressing client desires for color and style.

Waitress

Ihop
06.2024 - 07.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.

Cashier

CVS Pharmacy
08.2020 - 02.2023
  • Welcomed customers, addressing inquiries about products and services.
  • Validated customers' ages before completing alcohol and tobacco sales.
  • Executed payment processing tasks accurately across multiple transaction types.
  • Maintained well-stocked and orderly merchandise displays.
  • Oversaw upkeep of checkout space maintaining sanitary conditions across surfaces.
  • Maintained strict compliance with all store-related safety regulations.
  • Handled transactions using cash register and POS system.
  • Guided customers to locate specific items.
  • Performed routine cleanup efforts ensuring efficiency.
  • Coordinated efforts with front-line employees to aid customers.
  • Completed payment process swiftly, delivering correct change and receipts.
  • Elevated customer contentment by providing customized care for every visitor.

Bartender

Emerald Cove Resort
03.2020 - 04.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Education

Some College (No Degree) - Certification of Cosmetology

American Beauty’s College
West Covina, CA

RB License For Bartending - Bartender

Prestige Bartender Academy
Covina, CA
08.2024

Skills

  • Dispute Management
  • Approachable Communication Style
  • Product Specialization
  • Interpersonal Communication Skills
  • Customer Interaction Skills
  • Customer Instruction
  • Certified Cosmetology Professional
  • Salon Team Leadership
  • Consultation Services
  • Empathetic Listening
  • Expert Facial Hair Maintenance
  • Strategic Upselling Techniques

Certification

RBs certification

Food handler certification

Timeline

Waitress

Ihop
06.2024 - 07.2024

Cashier

CVS Pharmacy
08.2020 - 02.2023

Bartender

Emerald Cove Resort
03.2020 - 04.2020

Cosmetologist

Supercuts
08.2016 - Current

Some College (No Degree) - Certification of Cosmetology

American Beauty’s College

RB License For Bartending - Bartender

Prestige Bartender Academy

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Doreen Telish