Summary
Overview
Work History
Education
Skills
Affiliations
Certification
References
Timeline
Generic

Doreen J Weaver

Michigamme,MI

Summary

Dynamic healthcare professional with a background as a nurse/office manager in practices with specialties in pulmonary, critical care, and infectious disease equipped with administrative and patient-focused preventative healthcare. Former Corner Cafe and Motel owner with proven track record in administration and customer service expertise. Excelled at the Wellness Way Iron Mountain in care coordination, patient education and patient advocacy when handling complaints, inquiries and service questions to meet access needs and correct problems related to care. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organization. Highly-motivated employee with desire to take on new challenges, working effectively unsupervised and quickly mastering new skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Practitioner/Patient Care Coordinator

The Wellness Way Iron Mountain
Iron Mountain, MI
02.2022 - 01.2024
  • Documented all patient interactions within electronic medical record systems according to HIPAA guidelines.
  • Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
  • Verified patients' insurance and payment methods during admissions or check-in processes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Compiled information from patients and caregivers or family members to identify care concerns.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and collaboration to meet patient needs.
  • Developed treatment plans based on individualized assessment of each patient's needs.
  • Educated patients on proper nutrition guidelines to promote healthy lifestyle habits.
  • Taught volunteers how to relate to guests, uphold patients' rights and respond to specific issues.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Demonstrated flexibility during changes to patient care practice.

Restaurant Owner/Operator

Corner Cafe and Motel
Champion, MI
05.2012 - 12.2022
  • Administered finances and led business operations by running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
  • Managed food preparation, guest interaction, quality control and customer relations.
  • Hired and trained new staff members to ensure compliance with safety regulations and operational standards.
  • Implemented cost-saving measures such as energy conservation initiatives and waste reduction programs.
  • Explained goals and expectations required of trainees.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Established quality assurance protocols for food preparation processes to ensure consistency in product quality.
  • Ensured adherence to all local health department regulations regarding sanitation practices.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Identified areas of improvement in restaurant operations, staff training, menu development, pricing, and inventory management.
  • Located relevant vendors, negotiated pricing, set up schedules and coordinated delivery, storage and organization of inventory.
  • Assisted staff by serving food and beverages or bussing tables.

Education

Associate of Science - Registered Nurse

Edison State College
Fort Myers, FL
12-1994

Certificate - Practical Nurse

James Lorenzo Walker Vocational Technical Center
Naples, FL
12-1991

Skills

  • Preventative Healthcare
  • Patient Education
  • Care Coordination
  • Patient Advocacy
  • Staff Management
  • Critical Thinking
  • Operations Management

Affiliations

  • Church board member

Certification

  • State of Michigan Registered Nurse
  • Wellness Way Academy Health Restoration Coach

References

References available upon request.

Timeline

Practitioner/Patient Care Coordinator

The Wellness Way Iron Mountain
02.2022 - 01.2024

Restaurant Owner/Operator

Corner Cafe and Motel
05.2012 - 12.2022

Associate of Science - Registered Nurse

Edison State College

Certificate - Practical Nurse

James Lorenzo Walker Vocational Technical Center

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Doreen J Weaver