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Doren Wells
Maryville,MO
Work Preference
Summary
Quality Engineer with 15+ years in quality control, supplier performance, and ISO 9001 compliance, with documented results in defect reduction, waste reduction, throughput improvement, and customer complaint resolution. Front-load the strongest scope and outcomes most relevant to Quality Manager, Supplier Development Manager, or Quality Director roles.
Overview
1
1
Certificate
20
20
years of professional experience
Work History
Quality Manager
Kawasaki
MARYVILLE, MO
10.2006 - Current
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Revised quality processes to strengthen efficiency and effectiveness.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
Quality Engineer
Kawasaki Motors Manufacturing
Maryville, Missouri
10.2006 - Current
- Worked with engineering and manufacturing teams to resolve design-related quality issues, improving product reliability and customer satisfaction by [98%].
- Created and applied quality control procedures for production work, cutting defect rates by [23%].
- Checked compliance with industry standards and company specifications, supporting ISO 9001 adherence.
- Trained staff on quality standards and inspection methods, improving inspection accuracy and efficiency.
- Reviewed data to spot process trends, driving targeted improvements that reduced waste by [23%] and improved operational efficiency.
- Led root cause analysis for non-conformance events on production lines and applied corrective actions to reduce repeat issues.
- Coordinated testing activities under approved protocols and recorded results accurately.
- Reviewed engineering drawings, process specifications, and inspection plans for accuracy, reducing rework and improving product quality.
- Managed supplier quality performance to ensure materials met quality requirements and improved on-time delivery metrics.
- Supported continuous improvement projects aimed at reducing waste and increasing efficiency.
- Completed internal audits for ISO standards and regulations, documented findings, and shared reports with management for review.
- Programmed and operated CMM equipment for precision measurements, supporting accuracy in production processes.
- Developed lean manufacturing strategies that improved operational effectiveness and increased production throughput by [19%].
- Analyzed customer complaints, identified root causes, and implemented corrective actions that improved customer feedback ratings by 17%.
Education
Mechanical Engineering/ GIS
Northwest Missouri State University
Maryville, MOSkills
- Quality control and ISO standards
- Quality auditing and compliance
- Statistical process control
- Lean manufacturing and Six Sigma
- Root cause analysis
- Failure mode effects analysis
- Failure mode analysis
- Data analysis
- Supplier management and collaboration
- Project leadership
- Continuous improvement
Certification
- CMFGe
- CQE
- Advanced GD&T
Timeline
Quality Manager
Kawasaki
10.2006 - Current
Quality Engineer
Kawasaki Motors Manufacturing
10.2006 - Current
Mechanical Engineering/ GIS
Northwest Missouri State University