Summary
Overview
Work History
Skills
Timeline
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dorenda Richardson

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

29
29
years of professional experience

Work History

Bartender/Manager

Blue Top Lounge
Augusta, GA
01.2015 - Current
  • Inspected bar area to ensure cleanliness and proper setup.
  • Conducted inventory of supplies, liquor and beer.
  • Developed schedules for bartenders, servers and other staff members.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Assisted in resolving customer complaints or issues quickly and courteously.
  • Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
  • Performed weekly ordering of necessary supplies such as glasses, mixers and garnishes.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Night Auditor

Motel 6
Augusta, GA
05.1996 - 08.2024
  • Greeted arriving guests and checked them in to their rooms.
  • Processed guest check-outs, including payment processing and providing receipts.
  • Monitored hotel occupancy, rate availability, and special requests or needs of guests.
  • Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
  • Answered telephone calls from customers related to billing inquiries or complaints.

Packer

Kellogg's
Augusta, GA
08.2020 - 03.2021
  • Packed products in accordance with specified instructions.
  • Obtained, moved and sorted products and materials.
  • Accomplished production goals by working with speed and accuracy.
  • Provided assistance in the assembly line when needed.

Skills

  • Excellent communication
  • Public speaking
  • Dependable and responsible
  • Decision-making
  • Customer service

Timeline

Packer

Kellogg's
08.2020 - 03.2021

Bartender/Manager

Blue Top Lounge
01.2015 - Current

Night Auditor

Motel 6
05.1996 - 08.2024

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dorenda Richardson