Dorentina Krasniqi

• Prepared and processed journal entries to record in general ledger and maintain consistent documentation.
• Monitored accounts receivable, accounts payable and other account balances to track transactions, avoid discrepancies and maintain accuracy.

• Accounts payable, entering bills, and processing payment

• Account receivable, able to collect customer payments in accordance with payment due dates, resolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner

• Identify and resolves discrepancies

• Perform bank reconciliations, process journal entries, and prepare supporting financial schedules

• When applicable, support the tax team with information to prepare tax compliance/reports

• Provides information and assistance on financially related projects and audits

• Process sales invoicing on a daily basis and statements on a monthly basis

• Prepares various financial reports for management and operations

• Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
• Processed tax payments
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Kept properties in compliance with local, state and federal regulations.
• Collected and maintained careful records of rental payments and payment dates.
• Communicated effectively with owners, residents, and on-site associates..

• Managed accurate and timely processing of over 600 invoices per month.
• Coordinated accounts payable functions and improved workflow for 4 staff members.
• Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
• Developed reports for senior management to outline expenditures, vendor spend and forecasting.
• Utilized financial software to prepare consolidated financial statements.
• Closely monitored accounts to post timely payments and resolve billing discrepancies.
• Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
• Resolved concerns with products or services to help with retention and drive sales.
• Maintained and managed customer files and databases.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Participated in team meetings and training sessions to stay informed about product updates and changes.

• Managed efficient cash register operations.
• Managed returns, exchanges and refunds in accordance with store policy.
• Used in-store system to locate inventory and place special orders for customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.