DORET EDMONDS
Brooklyn,NY
Summary
Patient-focused Registered Nurse Leader offering38+ year background driving quality improvements and coaching nursing staff to reach full potential. Strong organizational, communication and multitasking abilities. Expertise in managing medical teams, evaluating staff performance and developing continued care plans. Dedicated to promoting quality patient care and satisfaction. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
37
37
years of professional experience
Work History
Director of Nursing
START Treatment & Recovery Services
04.2023 - Current
- Provide clinical leadership and collaborative care within the organization
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
Nursing Clinical Professor
Monroe College
02.2022 - Current
- Provide Med-Surg and Behavioral Health Clinical on‑site experience in Acute Care facilities, Nursing Homes and Simulation Laboratory for students in Nursing Programs pursuing LPN, RN and NP degrees
- Collaborated with colleagues to revise course content, ensuring compliance with current industry standards and practices.
- Implemented evidence-based practices into course curricula, promoting higher levels of critical thinking among students.
- Promoted diversity within the classroom by integrating culturally competent teaching strategies into lesson plans and discussions.
- Improved patient care by developing and implementing innovative clinical teaching methods in the curriculum.
Covid Testing Site Operational Lead/ Covid Hotel
Promed Staffing/ NYCHHC
03.2020 - 06.2022
- Responsible for Community Start‑Up, Reporting, Operationalizing and Daily Oversight for all staff and tasks related to Covid ‑19 Testing and Operations
- Extensive care for Mental Health, Homeless and Substance Abusing populations in Hotel / Residential Shelter settings
- Clinical service delivery through Wellness Checks and Covid-19 Assessments on Covid-19 positive patients
- Special Care and Management of LGBTQ, Mental Health disorders, Homeless and Substance Abusing population including Methadone Maintenance, Suboxone support., ETOH Withdrawal and Narcan administration.
Clinical Talent Acquisition Manager/Consultant
CVNA/NYCHHC Office of Patient Centered Care
10.2020 - 10.2021
- Responsible for the interview and hire of clinical staff to meet the anticipated Surge and replacement/coverage needs for 11 hospitals and OPD in NYC Health + Hospitals Corporation system.
- Increased the quality of new hires by refining job descriptions, setting clear expectations, and establishing performance metrics for success.
- Evaluated and updated company recruitment policies to ensure alignment with industry best practices and compliance with applicable laws and regulations.
- Created comprehensive reports on recruitment trends and metrics which informed executive decision-making related to workforce planning strategies.
- Reduced time-to-fill rates by utilizing advanced recruitment tools such as applicant tracking systems and social media platforms.
- Collaborated with HR team members to ensure a seamless onboarding experience for new hires through effective communication and coordination of orientation programs.
- Managed all aspects of the interview process including scheduling, conducting interviews, providing feedback, and negotiating offers with candidates.
- Mentored junior recruiters in best practices for efficient candidate sourcing, interviewing techniques, and relationship building with hiring managers.
Regional Branch Director
Visiting Nurse Services of New York
02.2019 - 11.2020
- Provide oversight and leadership of a Regional Branch for provision of excellent Home Care Services and experience, staff and patient satisfaction
- Manage an Interdisciplinary Team inclusive of Physicians, Social Workers, Nursing and Rehabilitation Clinicians in the daily approach to patient care planning
- Responsible for the monitoring and upkeep of Compliance, Performance Metrics, Reporting and contribution to the overall success of the Organization
- Lead business operations with conscious oversight of financial/budgetary management, problem-solving, managerial and administrative support for the Branch/Team
- Adopt proactive approach to fostering the patient care experience through an interdisciplinary team-spirited and patient-centered approach to care delivery, with emphasis on patient satisfaction and organizational success.
UAS Assessment Nurse
Allied Health Services
03.2014 - 03.2019
- Perform thorough UAS Intake and Reassessment visits for determination of patients’ eligibility/continuity of services
- Review and provide documentation of UAS visits in compliance with D.O.H standards.
Regional Manager
Senior Whole Health
02.2018 - 02.2019
- Utilize Review and Quality of Care monitoring tools to measure and evaluate success in a remote work environment, focused on driving organizational success
- Review UAS documentation, reinforce requisites and identify deficiencies
- Remediation/ Reeducation
- Ensure compliance with corrective action plan
- Responsible for maintaining compliance with all aspects of service for CMS and all other governing Regulatory bodies.
Director of Nursing
START Treatment and Recovery Centers
01.2016 - 12.2017
- Participate in formulation, collaboration and execution of treatment and services for patients with co‑occurring mental health and substance abuse disorders at seven Medication Assisted Treatment Programs
- Coordinate and maintain standards of Primary Care services for daily Methadone and Suboxone treatment adult participants
- Responsible for developing and collaborating on program‑wide quality improvement projects, goals, measures to achieve, maintain and measure patient and staff satisfaction.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Led quality improvement projects aimed at enhancing clinical outcomes through data-driven analysis and targeted interventions.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
Regional Nurse Manager
Maximus Inc. New York Medicaid Choice
01.2015 - 01.2016
- Schedule, delegate, foster accountability for assessing consumers' eligibility for long term care services
- Participate in conflict‑free, unbiased determination of treatment and services for patients in Home Care
- Provide staff education and mentorship to clinical and support staff including UAS, Infection Control, Disease Management and Customer Service across the Eastern Region (Niagara to NYC).
Associate Director of Nursing
North Shore LIJ
11.2014 - 01.2016
- Nursing oversight of four 36‑bed Medical Surgical and rehabilitation units in a patient‑centered environment
- Ensure appropriateness of Plan of Care and treatment for patients in Post‑Acute Rehabilitation Services.
- Improved patient care by implementing evidence-based nursing practices and protocols.
- Prepared and monitored salary and operational budget to reduce non-productive use of employee time, supplies and equipment.
- Collaborated with other healthcare professionals to develop holistic care plans for patients with complex needs.
- Conducted regular audits of nursing documentation, ensuring accuracy, completeness, and compliance with regulatory standards.
- Evaluated and synthesized data, articulated trends and made data-based recommendations for changes and new strategic direction.
Nurse Manager
Centerlight Healthcare
11.2010 - 05.2014
- Provide Care Management services for patients in Home Care through formulation, collaboration and execution of treatment
- Coordinate primary care and case management initiatives to ensure continuity of care
- Provide staff education and mentorship to clinical and support staff including UAS, Infection Control, Disease Management and Customer Service
- Review UAS documentation for timeliness and quality
- Reinforce requisites Identification of deficiencies, and institute Corrective Action Plans.
Nurse Manager, Child and Adolescent Psychiatry
St. Vincent Hospital
04.2008 - 04.2010
- Manage Child and Adolescent Unit with coverage for Geriatric Psychiatry Unit
- Manage Budget for Child and Adolescent Unit
- Strategic planning
- Provide staff education and ensure compliance with Mandatory education for all Behavioral Health clinical staff
- Perform all tasks with a patient‑centered focus while seeking opportunities for improvement of processes and treatments
- Develop objectives and processes necessary for maintaining regulatory compliance and quality improvement goals.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
Staff Relief Registered Nurse, PD
All Care Registry
01.1988 - 01.2010
- Staff relief in various institutions through agency assignments
- Specialized in Critical Care
- Neurology and Psychiatry VNS/DOH ‑Community Outreach Flu Shot Program.
Nurse Administrator
Manhattan Addiction Treatment Center New York
01.2007 - 04.2008
- Participate in formulation, collaboration and execution of treatment programs and services for patients with co‑occurring mental health and substance abuse disorders, focused on retention and adherence for diverse chemically dependent population including LGBT sub‑group
- Responsible for Staff Education and development in treatment of co‑existing mental health disorders, documentation, infection control and disease management
- Provided education to patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources
- Responsible for development and completion of Quality Assurance projects.
Director of Behavioral Health Nursing
St. Vincent Hospital, Catholic Medical Center
02.1992 - 01.2007
- Develop and coordinate Primary Care programs and activities to ensure continuity of care
- Direct the flow of nursing care/services at seven Methadone Maintenance facilities, each 350‑450 patients, and one MICA/CDT program
- Departmental budgetary management, oversight and fiscal soundness for programs
- Responsible for staff development and education for all Behavioral Health clinical staff
- Strategic planning for program growth and maintenance
- Analyze and evaluated statistical reports for patterns and trends
- Develop objectives necessary for maintaining regulatory compliance and quality improvement goals.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Nurse Manager, Behavioral Health
St. Vincent's Hospital, Catholic Medical Centers
01.1995 - 01.2004
- Clinical Management of 350‑450 outpatient MMT Program
- Schedule, delegate, foster accountability for meeting patients’ needs
- Coordinate patient and staff reorientation/education, In‑service training
- Coordinate and execute Interdisciplinary Team Conferences to ensure continuity of care
- Ensure accuracy and high quality of documentation
- Monitor strategies to ensure regulatory compliance
- Ensure completion of nursing interdisciplinary and performance improvement.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
Clinical Nurse Manager, Behavioral Health
St. Vincent Hospital, Catholic Medical Centers
01.1993 - 01.1995
- Consult with other team members to coordinate and ensure quality patient care
- Ensure high quality of patient care services through oversight of nursing care and treatment
- Assess, monitor and refer the substance abusing family for services as needed
- Identify patients' and staff's learning needs
- Plan and execute in‑service programs to meet the needs of both staff and patients
- Establish linkages and identified resources to ensure continuity of care
- Function as an integral part of the interdisciplinary treatment and management teams
- Plan and execute community events.
- Mentored new nursing staff, fostering professional growth and development through comprehensive training programs.
Staff Nurse, Behavioral Health
St.Vincent Hospital, St. Mary's Hospital
02.1992 - 01.1993
- Perform physical, psychosocial and cognitive assessment and data collection
- Collaborate with the interdisciplinary treatment team in strategizing patient interventions
- Formulate patient specific goal directed treatment plans
- Document for accuracy in patient information
- Dispense methadone with accuracy as per regulatory guidelines
- Participate in Quality Assurance projects.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Acted as a patient advocate, ensuring their needs were met and their rights protected throughout their healthcare journey.
Education
Master of Science Nursing -
University of Phoenix
12.2014
Master of Science Health Administration -
University of Phoenix
12.2014
Bachelor of Science Nursing -
University of Phoenix
12.2010
Associates in Applied Sciences -
NYC Technical College
09.1986
Skills
- Nurse Education and Training
- Leadership and Guidance
- Quality Improvement
- Strong Work Ethic
- Clinical Operations Management
- Critical Thinking
- Clinical Documentation
- Multidisciplinary team collaboration
- Issue Resolution
- Nursing Staff Supervision
- Behavioral Health
- Interdepartmental Collaboration
Personal Information
Title: Registered Professional Nurse NYS License 392734
References
References available on request.
Hobbies and Interests
Travel, Word Games and Music
Timeline
Director of Nursing
START Treatment & Recovery Services
04.2023 - Current
Nursing Clinical Professor
Monroe College
02.2022 - Current
Clinical Talent Acquisition Manager/Consultant
CVNA/NYCHHC Office of Patient Centered Care
10.2020 - 10.2021
Covid Testing Site Operational Lead/ Covid Hotel
Promed Staffing/ NYCHHC
03.2020 - 06.2022
Regional Branch Director
Visiting Nurse Services of New York
02.2019 - 11.2020
Regional Manager
Senior Whole Health
02.2018 - 02.2019
Director of Nursing
START Treatment and Recovery Centers
01.2016 - 12.2017
Regional Nurse Manager
Maximus Inc. New York Medicaid Choice
01.2015 - 01.2016
Associate Director of Nursing
North Shore LIJ
11.2014 - 01.2016
UAS Assessment Nurse
Allied Health Services
03.2014 - 03.2019
Nurse Manager
Centerlight Healthcare
11.2010 - 05.2014
Nurse Manager, Child and Adolescent Psychiatry
St. Vincent Hospital
04.2008 - 04.2010
Nurse Administrator
Manhattan Addiction Treatment Center New York
01.2007 - 04.2008
Nurse Manager, Behavioral Health
St. Vincent's Hospital, Catholic Medical Centers
01.1995 - 01.2004
Clinical Nurse Manager, Behavioral Health
St. Vincent Hospital, Catholic Medical Centers
01.1993 - 01.1995
Staff Nurse, Behavioral Health
St.Vincent Hospital, St. Mary's Hospital
02.1992 - 01.1993
Director of Behavioral Health Nursing
St. Vincent Hospital, Catholic Medical Center
02.1992 - 01.2007
Staff Relief Registered Nurse, PD
All Care Registry
01.1988 - 01.2010
Master of Science Nursing -
University of Phoenix
Master of Science Health Administration -
University of Phoenix
Bachelor of Science Nursing -
University of Phoenix
Associates in Applied Sciences -
NYC Technical College
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