Dori Lees

Have previous work experience in the food industry as a front lobby and drive-thru cashier and a dishwasher, over a two years of combined experience. Currently work as a Security Officer, with seven years of experience at Allied Universal.

• Maintained high standards of customer service during high-volume, fast-paced operations.
• Communicated positively, friendly and clearly with co-workers and customers at all times.
• Handled currency and credit transactions quickly and accurately.
• Resolved complaints professionally and nicely as possible.
• Took initiative to find extra tasks when scheduled duties were completed.
• Mastered point-of-service (POS) computer system for automated order taking.
• Followed procedures for food safety as in preparation, assembly, and presentation.
• Built loyal customers through friendly interactions and consistent appreciation.
• Monitored security cameras and fire, building and alarm systems.
• Worked with local and federal law enforcement agents to apprehend suspicious individuals.
• Verified accuracy of photo State ID's
• Patrolled and secured premises to prevent intrusion.
• Documented all security-related situations and submitted in-depth reports.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Guarded restricted areas to prevent unauthorized entry.
• Checked credentials and issued passes before allowing access to property.
• Surveilled all areas within facility to identify suspicious behavior.
• Operated and maintained metal detection devices at building checkpoints.
• Searched individuals and baggage for devices, weapons and other prohibited items.