Dori Natal OConner
McAllen
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance job performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Welcoming Admissions Coordinator with experience in guiding admissions. Adept at managing admissions processes and providing customers with information via conversations, follow-ups, personal facility tours and addressing concerns. Sound knowledge of terminology and insurance procedures.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
Windsor Nursing and Rehabilitation Center
McAllen
08.2023 - Current
- Helped patients with admissions process and adhered to state and federal laws.
- Conducted walk-in and scheduled facility tours for prospective students.
- Prepared reports using academic or institutional data and information.
- Assisted with the development of admissions policies and criteria in line with institutional goals.
- Assisted in the review of applications, transcripts, and other documents for admission decisions.
- Processed applications, including verification of documents and academic credentials.
- Developed and updated admissions materials, including brochures, website content, and social media posts.
- Facilitated decision-making meetings with admissions committee, presenting candidate files for review.
- Maintained accurate records of admissions data and statistics.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Central Supply Coordinator
Mission Ridge Nursing And Rehabilitation
Refugio
04.2019 - 11.2021
- Directed inventory regulation processes and accounting input data processing and reviewed output records from supply systems.
- Supervised and managed employees during sorting, packaging and return procedures.
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Determined appropriate budget levels and administered expenditures.
- Executed top-notch customer service and assistance.
- Oversaw and regulated warehouse inventory.
- Use proper phone etiquette and customer service.
Admissions Ceremony Representative
Mission Ridge Nursing And Rehabilitation
Refugio
04.2019 - 11.2021
- Set appointments for individuals to visit Nursing home and conducted facility tours.
- Helped complete family/client paperwork and enroll in admissions.
- Collaborated with various departmental staff to organize individual care plans.
- Maintained current knowledge of policies and program offerings.
- Supported family/clients through admissions process by answering questions and assisting with forms.
- Daily morning meetings to discuss what the agenda will be for each department to make the facility to run as a team and for your residents to be safe and well taking care of.
- Use of proper phone etiquette and customer service.
Medical Records Coordinator
Mission Ridge Nursing And Rehabilitation
Refugio
04.2019 - 09.2021
- Processed medical records requests from outside providers according to facility, state and federal law.
- Kept accurate log of requests for medical information and records.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified new methods to optimize medical records management.
- Maintained accuracy, completeness and security for medical records and health information.
- Interacted and communicated easily with department personnel and public.
- Uploaded records to patient's individual vault.
- Organized, planned and directed medical records movements per established policies.
- Maintained and organized supply room and purchased additional new materials according to department needs.
- Delivered charts to assigned areas of hospital by following established routing procedures.
- Gathered patient information by collecting demographic information from variety of sources.
- Created new medical records and retrieved existing medical records by gathering appropriate record folders and contents and assigning and recording new record numbers.
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Reviewed charts and flagged incomplete or inaccurate information.
- Maintained patient confidence by keeping patient records information confidential.
- Use proper phone etiquette and customer service.
Education
Bachelor of Science - Healthcare Administration
The College of Health Care Professions
TX07-2026
Associate of Applied Science - Licensed Practical Nurse
Riverland Community College
Austin, MN06.2004
Skills
- Data Analysis
- Office Supplies and Inventory
- Outbound Calls
- Customer Inquiries
- Electronic Health Records Systems
- Admitting Processes
- Facility Tours
- Admissions Support
- Training Materials
- HIPAA Guidelines
- Questionnaire Assistance
- Confidential Records Management
- Call Transfers
- Medical records management
- Document management
- Multitasking capacity
- Teamwork and collaboration
McAllen Chamber of Commerce Ambassador
- A dedicated volunteer who act as brand representatives, promoting the Chamber and it's member businesses,fostering relationships ,and encouraging participation the organization.
Timeline
Admissions Coordinator
Windsor Nursing and Rehabilitation Center
08.2023 - Current
Central Supply Coordinator
Mission Ridge Nursing And Rehabilitation
04.2019 - 11.2021
Admissions Ceremony Representative
Mission Ridge Nursing And Rehabilitation
04.2019 - 11.2021
Medical Records Coordinator
Mission Ridge Nursing And Rehabilitation
04.2019 - 09.2021
Bachelor of Science - Healthcare Administration
The College of Health Care Professions
Associate of Applied Science - Licensed Practical Nurse
Riverland Community College
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