Doria Carolus
Jacksonville,NC
Summary
Detail-oriented team player with positive attitude seeking a role as a Unit Secretary. Proven ability to work with diverse populations, manage complex projects, and deliver excellent customer service. Strong attention to detail, organizational skills, and the ability to work well under pressure. Passionate about helping others and committed to making a positive impact in the healthcare industry.
Overview
20
20
years of professional experience
1
1
Certification
1
1
License
Work History
North Carolina Licensed Appraiser Trainee
Nathan King & Associates
Holly Ridge, NC
10.2021 - Current
- Completes work in a highly ethical and professional manner following strict Federal and Uniform Standards Professional Appraisal Practices policies and procedures.
- Stays current with numerous lender standards and documentation requirements.
- Applies advanced-level mathematical skills to derive and reconcile opinion of value for various property types.
- Maintains accurate and detailed records of all reports as required by Federal Law.
- Provided assignment information to facilitate timely submissions tp lenders.
Appraiser Assistant
David Cochrane Real Estate
Richmond, VA
01.2020 - Current
- Successfully handles high caseload on strict schedule.
- Provides accurate valuations by assessing and verifying current condition, history and unique features.
- Utilizes data regarding nearby properties to help determine value on property being appraised.
- Maintains accurate and current electronic database of completed appraisal work.
- Compiled physical and digital documents, data charts and reports.
Executive Director
Barrett Haven Transitional Home
Norfolk, VA
06.2012 - 01.2017
- Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
- Promoted integration of trauma informed care and long-term services to enhance continuity of care for clients.
- Formulated discharge plans in collaboration with transitional care team, client and resources.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed grant applications with supporting documentation, application narratives and finalized budgets for submittal.
- Accounted for completeness and accuracy of program staff's work and data entry into local database,
- Fostered community connections and networks, driving collaborations with local organizations and businesses.
- Complied with regular review of work from HUD and the local Continuum of Care Committee.
- Wrote reports, business correspondence and procedure manuals.
Case Manager
Barrett Haven
Norfolk, VA
09.2011 - 06.2012
- Developed appropriate care plans for at-risk individuals and high-risk families.
- Collected personal and financial information from clients, verified and entered that data into community database (HMIS)
- Coordinated support services and optimized communication between additional resources and clients.
- Submitted emergency financial assistance applications and supporting documentation for eligible clients.
- Adhered to ethical principles and standards to protect clients' confidential information.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Maintained up-to-date case records with case activity status.
- Advocated for clients by obtaining information regarding resource options and housing status.
- Assisted individuals with eligibility of available benefits.
- Monitored and kept meticulous records of client plans and response of client's progress.
- Assessed clients' health and well-being and worked closely with vested stakeholders to develop client-centered care plans.
Residential Advocate
Barrett Haven Transitional Home
Norfolk, VA
02.2011 - 09.2011
- Interviewed clients in order to conduct needs assessments and determine eligibility for state and local benefits.
- Documented observations of mental and physical health to report updates to Case Manager and Life Skills Coach.
- Utilized diverse activities to support social, emotional and recreational needs of individuals in transitional housing.
- Managed load of multiple cases on consistent basis.
- Prepared clients for self-management and decision-making responsibilities.
- Arranged social and recreational activities, themed dinners, board game nights and fundraisers to promote residential participation.
- Gained master understanding of program policies and began helping restructure program to reflect current best practices.
- Assisted clients with identifying resources to meet basic needs for food, clothing, shelter, safety, mental health and medical services.
- Developed and hosted life skills programs including lessons in fiances, cooking, employment and more.
Education
Associate of Applied Science - Business Management
Tidewater Community College
Norfolk, VA06.2011
Skills
- Knowledge of Computer Programs and Word Processing
- Excellent Verbal and Written Communication
- Case Planning
- Documentation and Reporting
- Resource Identification
- Data Entry and Analysis
- Cross-Functional Collaboration
- Organization and Multitasking
- Conducting Interviews
- Adept and Retentive
- Customer Service
- Adaptable to Changing Conditions
- Willing to Learn
- Service Oriented
- Quality Assurance
Certification
- Certified Non-Profit Business Management, TCC’s Academy for Nonprofit Excellence , 2012
- Real Estate Appraiser Trainee License, 2021-2023
Timeline
North Carolina Licensed Appraiser Trainee
Nathan King & Associates
10.2021 - Current
Appraiser Assistant
David Cochrane Real Estate
01.2020 - Current
Executive Director
Barrett Haven Transitional Home
06.2012 - 01.2017
Case Manager
Barrett Haven
09.2011 - 06.2012
Residential Advocate
Barrett Haven Transitional Home
02.2011 - 09.2011
Associate of Applied Science - Business Management
Tidewater Community College
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