Dorian Anderson
Dallas,GA
Summary
Results-driven sales professional with comprehensive background in business development and client engagement. Known for crafting effective sales strategies and achieving significant market penetration. Strong focus on collaborative team efforts and delivering impactful results, with reputation for adaptability and reliability.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
18
18
years of professional experience
Work History
Business Sales Executive
AT&T Mobility
03.2022 - 08.2024
- Identified new business opportunities by researching market trends and competitor activity..
- Developed partnership agreements with complementary businesses, creating referral networks for increased lead generation.
- Exceeded quarterly sales targets consistently, contributing to overall company growth and success.
- Developing sales strategies and setting up goals. Generating leads and reaching out to prospects. Contacting customers and potential customers over calls, emails, and even in person.
Assistant Store Manager
AT&T Mobility
09.2012 - 10.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Training, disciplining staff, as well as creating schedules and assigning responsibilities, and the ability to champion change.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Friendly Express Inc.
01.2010 - 09.2012
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Hired, trained, and mentored new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Automotive Sales Consultant
Nesmith Walker Cheverolete
06.2006 - 03.2010
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Built rapport with potential buyers through active listening skills, resulting in increased trust and successful sales closures.
- Streamlined sales process with efficient organization of client information and follow-up communications.
- Increased dealership revenue through effective negotiation and closing techniques.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Improved overall team performance by sharing best practices and collaborating on joint deals when necessary.
Education
Computer Information Systems
Wiregrass Georgia Technical College
Valdosta, GA06-2022
High School Diploma -
Wayne County High School
Jesup, GA05-2021
Skills
- Store operations
- Team leadership and coaching
- Training and mentoring
- Business development and planning
- Sales strategy
- Outstanding communication skills
- Recruitment and hiring
- Goals and performance
AT&T Summit Winner
Recognizes the top performers who earn the honor of representing the "Best of the Best" annually and top 1% of all employees nationwide in regards to exceeding various performance metrics.
Timeline
Business Sales Executive
AT&T Mobility
03.2022 - 08.2024
Assistant Store Manager
AT&T Mobility
09.2012 - 10.2020
Store Manager
Friendly Express Inc.
01.2010 - 09.2012
Automotive Sales Consultant
Nesmith Walker Cheverolete
06.2006 - 03.2010
Computer Information Systems
Wiregrass Georgia Technical College
High School Diploma -
Wayne County High School
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