Dedicated professional with experience at the University of Maryland, Baltimore, excelling in patient communication and safety. Proven ability to provide exceptional customer service while ensuring patient confidentiality. Skilled in coordinating with medical staff to enhance patient transport efficiency, demonstrating empathy and professionalism in high-pressure environments.
• Safely and efficiently transported patients to and from medical departments, clinics, and hospital rooms.
• Collaborated with nursing and medical staff to ensure timely and accurate transportation for procedures and appointments.
• Monitored patient condition during transport and promptly reported any changes to medical staff.
• Followed all hospital safety protocols and infection control guidelines.
• Provide exceptional customer service, showing empathy and professionalism when interacting with patients and their families
• Communicate effectively with medical staff to ensure timely and coordinated patient transfers.
• Greeted and assisted visitors, residents, and staff in a professional and welcoming manner.
• Answered and directed incoming calls, handled inquiries, and took accurate messages.
• Assisted with resident inquiries, providing accurate information and addressing concerns promptly.
• Coordinated with various departments to ensure smooth daily operations and the efficient flow of information.