Dorian DeHoyos

> Managed a team of 20+ processing techs and workflows, guiding them towards success and promotion while coaching individually to exceed expectations within their role.

> Wrote and performed Annual Performance Reviews for each member of my team, evaluating them in areas such as job performance, quality of work, and knowledge.

> Work closely with our training department to ensure success while providing additional training when needed.

> Monitored our track automation system for errors while troubleshooting and working with our bioengineering team to provide uninterrupted work flow.

> Greet customers enthusiastically within a timely manner while answering questions and making recommendations using extensive menu knowledge.

> Resolve customer complaints promptly with little involvement from management unless absolutely necessary.

> Carried out opening and closing shift duties, working with other staff members to ensure cleanliness within the restaurant.

> Receive raw materials and enter them into database while sorting each sample to their appropriate location for testing.

> Document reagents into our LIMS program to track expiration dates and reordering needs.

> Organize and maintain our finished good storage room, removing expired products and retrieving samples for quality testing when necessary.

> Assist Shop Manager in tracking cutlists and truck loads to keep shop informed of changes and delays.

> Understand how to read shop drawings while utilizing FabTrol to create loads for steel transportation to job sites.

> Participated in regular safety trainings while applying knowledge to adhere to OSHA standards.

> Provide active job codes to shop employees for correct billing costs.