Dorian Ford
Summary
Dynamic Housing Coordinator at By Gods Design with a proven track record in maintenance coordination and problem-solving. Enhanced tenant satisfaction through effective communication and timely resolution of issues. Skilled in organizational tasks and attention to detail, ensuring compliance with regulations while fostering a welcoming community environment.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
6
6
years of professional experience
Work History
Housing Coordinator
By Gods Design
07.2024 - 03.2025
- Conducted regular inspections of property grounds and facilities to identify areas requiring attention or improvement.
- Enhanced resident experience by responding empathetically to individual needs while balancing overall community well-being as well as prioritizing accessibility improvements where needed.
- Improved tenant satisfaction by promptly addressing maintenance concerns and ensuring timely completion of work orders
- Maintained compliance with local building codes, regulations, and environmental standards through diligent oversight of all maintenance activities.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
Security Guard
Security Mentor
02.2023 - 05.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Plumbing Technician
M&F Plumbing General Contracting
06.2019 - 05.2023
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Installed, repaired and maintained water, gas and sewer systems.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Boosted productivity through timely completion of projects within budget constraints.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
- Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
Education
High School Diploma -
Pennsylvania State University
University Park, PA06-2000
Certification - Nurse Assistant
Job Corps
Old Dominon06-2000
Skills
- Maintenance coordination
- Referrals and networking
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
- Reliability
- Active listening
- Self motivation
Timeline
Housing Coordinator
By Gods Design
07.2024 - 03.2025
Security Guard
Security Mentor
02.2023 - 05.2023
Plumbing Technician
M&F Plumbing General Contracting
06.2019 - 05.2023
High School Diploma -
Pennsylvania State University
Certification - Nurse Assistant
Job Corps
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