Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Dorian Sanford

Batesville

Summary

Qualified, goal-oriented, and passionate individual with a proven track record of improving operations and solving problems. Demonstrates superior leadership qualities and maintains high moral character. Highly skilled in building lasting relationships with key decision makers, customers, and team members to drive company goals forward. Ready to leverage extensive training and experience to embrace new professional challenges. Dedicated professional committed to creating and implementing successful strategies that enhance organizational efficiency. Possesses strong communication and interpersonal skills, and remains dedicated to pursuing best practices in employee development and retention.

Overview

5
5
years of professional experience

Work History

Human Resources Associate

Oxford School District
10.2024 - Current
  • Responds to benefits inquires, questions, and resolve issues
  • Assist and process enrollments, changes, claims, and billing
  • Administer FMLA and ensure proper procedures are followed and necessary documents are processed
  • Manaages employment paperwork, record files while following COBRA guidelines
  • Collaborates with payroll and other departments to ensure billing and payroll deductions were accurate
  • Assist with new employees onboarding, and ensure all pre employment forms are completed

Coordinator of Customer Service

Baptist Medical Group Neurosurgery/Physical Med
01.2024 - 10.2024
  • Promotes a high level of customer satisfaction during patient interactions, requiring knowledge of departmental and corporate policies and procedures
  • Maintains accurate and timely billing information, processes appointments, and daily reconcile charge and payment entries and bank deposit
  • Verifies insurance, communicates regularly with carriers and other regulatory agencies for reimbursement purposes
  • Performs daily and monthly close out procedures for internal controls and cash balancing
  • Maintains working knowledge of insurance copays and deductible, and workman's compensation protocols to ensure accurate and compliant billing information

Director of Transportation/ Payroll HR Specialist

East Tallahatchie School District
10.2022 - 09.2023
  • Performed all activities necessary to process semi-monthly and monthly payrolls including but not limited to collection and analyses; coding and data entry; reconciliation and production of payroll for the district
  • Direct compensation and benefit programs for the District ( classification of jobs, payment of wage, health insurance, open enrollment, worker's compensation) for the purpose of ensuring the District is in compliance with applicable state and federal regulations
  • Administered the transportation budget and authorized purchases in accordance with budgetary limitations and district rules
  • Supervised all transportation staff, (administers all traveling in the district for all employees and students), purchased equipment needed for the shop and ensured compliance requirements were met within each travel event according to the State of MS Pupil Transportation Guidelines

Certified Admission Representative

Baptist Memorial Hospital- North Mississippi
05.2021 - 11.2022
  • Registered patients accurately, efficiently and professionally to ensure database integrity and facilitate claims processing
  • Applied financial screening guidelines to ensure proper procedures are followed in obtaining upfront collections for the specific facility
  • Provided timely and professional customer service, verified discrepancies and resolved patient billing issues, answered questions from patients, facility staff, and third-party vendors
  • Maintained practice management system by entering accurate data, verifying and updating insurance, and claims information, handles carrier correspondence, manages EOBs, and keys payments received into the system
  • Prepared, reviewed, submitted, and followed up with claims individuals Collect, post and manage patient account payments

Transporter

Baptist Memorial Hospital-North Mississippi
01.2020 - 05.2021
  • Maintained confidentiality of patient data and condition at all times to safeguard health information
  • Safety transported patients throughout various departments within the hospital

Education

Bachelors of Business Administration -

Delta State University
Cleveland, Ms
12.2021

Associates of Arts -

Northeast Mississippi Community College
Booneville, Ms
07.2019

High School Diploma -

South Panola High School
05.2017

Skills

  • HR policies implementation
  • Payroll administration
  • Employee relations management
  • Exit interviews
  • Onboarding and orientation
  • Complex Problem-solving
  • Project management
  • Organizational development
  • Payment processing
  • Customer service excellence
  • Microsoft outlook, word, and Excel
  • Meticulous attention to detail
  • Problem-solving
  • Administrative support
  • Time management
  • Workflow management
  • Staffing coordination
  • Continuous improvement
  • Records management
  • Cash flow management
  • Payroll processing
  • Cash handling expertise

Timeline

Human Resources Associate

Oxford School District
10.2024 - Current

Coordinator of Customer Service

Baptist Medical Group Neurosurgery/Physical Med
01.2024 - 10.2024

Director of Transportation/ Payroll HR Specialist

East Tallahatchie School District
10.2022 - 09.2023

Certified Admission Representative

Baptist Memorial Hospital- North Mississippi
05.2021 - 11.2022

Transporter

Baptist Memorial Hospital-North Mississippi
01.2020 - 05.2021

Associates of Arts -

Northeast Mississippi Community College

High School Diploma -

South Panola High School

Bachelors of Business Administration -

Delta State University
Dorian Sanford