Dorian Topps
Clinton Township,USA
Summary
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier/Floater
SkyZone Entertainment
10.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through meticulous record-keeping practices.
- Assisted in training new cashiers on operational standards and customer engagement techniques.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Pet Sitter
Pet Sitter
01.2020 - Current
- Engaged in playtime with pets to promote socialization and bonding.
- Maintained clean living environment by cleaning pet areas, and cages.
- Provided daily feeding and fresh water to pets according to owners' instructions.
- Assisted in basic training exercises for dogs such as sit, stay, come, and leash manners.
- Followed strict dietary guidelines for pets with special nutritional needs or allergies.
- Handled pet needs during work periods and vacations.
- Comforted anxious or stressed animals by providing reassurance and gentle handling techniques.
- Ensured safety and well-being of all pets under care at all times.
House Sitter
House Sitter
01.2020 - Current
- Conducted light housekeeping tasks such as sweeping, vacuuming, dusting, and laundry as needed.
- Ensured outdoor spaces remained tidy by raking leaves, removing fallen branches, and organizing outdoor furniture.
- Watered indoor plants according to owner's instructions to maintain their health.
- Managed daily household tasks, including cleaning, pet care, and mail collection.
- Developed customized care plans for diverse home environments and client needs.
Education
No Degree - Marketing
Macomb Community College
Clinton Township, Michigan01-2027
Chippewa Valley High School - undefined
Chippewa Valley High School
Clinton Township, Michigan06.2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Product restocking
- Conflict resolution
Certification
Skyzone (Member of the month)
Microsoft Excel Certified
Microsoft PowerPoint Certified
Microsoft Access Certified
Microsoft Word Certified
Timeline
Cashier/Floater
SkyZone Entertainment
10.2024 - Current
Pet Sitter
Pet Sitter
01.2020 - Current
House Sitter
House Sitter
01.2020 - Current
Chippewa Valley High School - undefined
Chippewa Valley High School
No Degree - Marketing
Macomb Community College
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