Doriana Kurti
Staten Island,NY
Overview
5
5
years of professional experience
Work History
Sales Advisor
H&M
Manhattan, NY
02.2024 - Current
- Provide high-quality customer service, ensuring a positive, polished in-store experience.
- Assist with product selection and styling recommendations while maintaining a professional demeanor.
- Process transactions, returns, and exchanges with accuracy and attention to detail.
- Support visual merchandising updates to align with brand standards, improving store presentation.
- Maintain store organization, cleanliness, and stock levels, ensuring timely product availability.
Certified Personal Trainer
Blink Fitness
New York, NY
10.2023 - 01.2025
- Created personalized workout plans based on client goals and tracked their progress over time.
- Provided clear guidance and support during training sessions to improve client results and safety.
- Maintained strong client relationships through communication, professionalism, and reliability.
- Managed daily scheduling, follow-ups, and session planning in a fast-paced environment.
- Helped maintain a clean, organized, and safe gym environment for members.
Retail Manager
Dynamite Clothing
Staten Island, NY
10.2020 - 09.2023
- Supervised, trained, and evaluated sales associate performance to improve team productivity.
- Managed daily store operations including inventory management, merchandising, and sales tracking.
- Delivered clear communication and leadership, ensuring policy compliance and operational consistency.
- Resolved customer concerns professionally while fostering a welcoming shopping environment.
- Supported hiring, onboarding, and staff scheduling to maintain efficient store coverage.
- Assisted in implementing strategies that increased sales and elevated customer satisfaction.
Education
Bachelor of Science - Finance
Grand Canyon University
AZ12.2025
High School Diploma -
Susan E. Wagner High School
NYSkills
- Microsoft Office Suite
- Data entry and management
- Administrative support
- Customer service and client relations
- Inventory and POS management
- Team leadership
- Time management and organization
- Problem solving and attention to detail
- Calendar coordination
Timeline
Sales Advisor
H&M
02.2024 - Current
Certified Personal Trainer
Blink Fitness
10.2023 - 01.2025
Retail Manager
Dynamite Clothing
10.2020 - 09.2023
Bachelor of Science - Finance
Grand Canyon University
High School Diploma -
Susan E. Wagner High School