Doriane Johnson-Felton

Motivated, effective and strategic educator with over 20 years of experience. Seeking employment with new challenges and opportunities for growth.

Customer Service Representative

• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.

Assistant Restaurant Manager

• Supervised team of 25 staff members.
• Achieved customer satisfaction through effectively helping with the quality of food to the sped of service.

Teacher

• Successfully implemented differentiated instruction in the classroom, which led to a rise in student test scores by an average of 20%.
• As the grade level chair, kept the team focused on making instructional decisions that were designed to maximize student learning outcomes.
• 100% attendance during virtual learning the year of 2020-2021.