Doriann Johnson
Jackson,MS
Summary
To obtain a challenging and informative position in customer service that allows me to utilize my professional skills to achieve organizational goals and expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Receptionist
Magnolia Family Dental Care
11.2021 - Current
- Greets, assist patients and answers the phone.
- Check patients in and out.
- Creates patient account and charts.
- Verify patient insurances (private and state funded).
- Confirms and reschedule patients' appointments.
- Send Preauthorization and process payments.
- Create and batch claims and end of the day reports.
Front Desk Receptionist
MS Smiles
01.2017 - 03.2020
- Greets and assist patients as they sign in.
- Check patients in and creates patient account and charts.
- Verify patient insurance private and state funded.
- Confirms and reschedule patients' appointments.
- Check patients out, create claims and send preauthorization.
- Answers the phone, assist patients with their concerns and route calls.
Patient Coordinator
Koolsmiles
01.2010 - 01.2017
- Greets and assist patients.
- Check patients in and out.
- Schedule appointments and appointment confirmation.
- Create patient accounts and charts.
- Verify patient information and insurances (private and state)
- Answers the phone, assist patients with their concerns and route calls.
Education
Associate of Applied Science - Paralegal Technology
Hinds Community College
Jackson, MS05-2005
Skills
- Team player and takes initiative
- Excellent organizational and communication skills
- Strong problem solver skills
- Multi-task and very dependability
- Great listener and willing to learn
Certification
CPR Certified
Timeline
Receptionist
Magnolia Family Dental Care
11.2021 - Current
Front Desk Receptionist
MS Smiles
01.2017 - 03.2020
Patient Coordinator
Koolsmiles
01.2010 - 01.2017
Associate of Applied Science - Paralegal Technology
Hinds Community College
Awards
CPR (BLS certified)
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