Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dorie Melendrez

Rosemead,CA

Summary

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

1
1
year of professional experience

Work History

Warehouse Associate

Amazon
10.2024 - 01.2025
  • Assisted in receiving and inspecting incoming shipments for quality assurance.
  • Organized and labeled products on shelves to optimize space utilization.
  • Followed safety protocols to maintain a secure working environment for all staff.
  • Participated in training sessions to enhance skills in inventory management and logistics operations.\
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in reducing product damage by properly handling and storing materials.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.

Food Stand Attendant

Universal Studios Hollywood
05.2024 - 09.2024
  • Operated food stand equipment efficiently to deliver quality service.
  • Assisted customers in menu selection and provided product recommendations.
  • Maintained cleanliness and organization of work area to ensure safety standards.
  • Processed transactions accurately using point-of-sale systems.
  • Adapted quickly to changing customer demands and preferences, enhancing guest experience.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Demonstrated strong multitasking abilities by taking orders, preparing food, and interacting with customers simultaneously.
  • Addressed dietary restrictions or allergies by offering alternative menu options or customized meal solutions for guests with specific needs.
  • Maintained open lines of communication with supervisors and coworkers to support profitable store operations.
  • Efficiently managed cash transactions, maintaining accurate records and balancing the cash register daily.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Prepped food items for later use to save staff time during busy hours.

Retail Warehouse Associate

Best Buy
08.2023 - 01.2024
  • Received and processed incoming inventory shipments, ensuring accurate stock levels.
  • Operated warehouse equipment, including forklifts and pallet jacks, following safety protocols.
  • Assisted in organizing and maintaining inventory storage areas for efficient retrieval.
  • Collaborated with team members to streamline order fulfillment processes, enhancing workflow efficiency.
  • Conducted regular quality checks on merchandise to maintain high standards of product integrity.
  • Provided exceptional customer service while assisting clients in locating desired products within the warehouse store setting.
  • Effectively addressed customer inquiries regarding product specifications, availability, pricing information, or other pertinent details.
  • Participated in regular staff meetings to discuss operational improvements and address any concerns or challenges faced by team members.
  • Maintained a clean work environment, ensuring compliance with company health and safety requirements.

Education

Pasadena City College
Pasadena, CA

Skills

  • Packaging and labeling
  • Attention to detail
  • Problem-solving
  • Team collaboration
  • Customer service
  • Active listening
  • Critical thinking
  • Strong communication skills

Timeline

Warehouse Associate

Amazon
10.2024 - 01.2025

Food Stand Attendant

Universal Studios Hollywood
05.2024 - 09.2024

Retail Warehouse Associate

Best Buy
08.2023 - 01.2024

Pasadena City College

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