Dorie Wilburn
De Soto,IL
Summary
I have been a Paramedic since 2007 and and EMT-B since 1997. I am highly dedicated to this profession. It is my passion and I hope to pass on my knowledge to others. I am constantly taking continuing education classes so I can be up to date with the treatments that can be given. I recently co-instructed the first EMT-Basic class that was taught at Jackson County Ambulance Service and had 100% pass rate for National Registry EMT.
Overview
18
18
years of professional experience
Work History
Billing Specialist
Jackson County Ambulance Service
Carbondale, IL
01.2020 - Current
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Processed and sent invoices, adjustments and credit memos to customers.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Investigated and resolved issues to maintain billing accuracy.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Added current information to accounts, including demographic, personal and payment details.
- Solved issues with well-organized and professional approach.
- Input data into digital system for recordkeeping.
- Maintained confidentiality on all patient record data.
Paramedic
Jackson County Ambulance Service
Carbondale , IL
03.2007 - 01.2021
- Adhered to protocols and procedures to maintain safety of patients and paramedic crew.
- Demonstrated dedication to providing quality care through continued training and education.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Treated patients suffering from heart attacks, strokes, and motor vehicle accident injuries.
- Assessed emergency situations and prioritized medical care for patients.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Documented care provided to patients into reports for submission to supervisor.
Circuit Court Clerk
Jackson County Courthouse
Murphysboro, IL
11.2017 - 11.2019
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
Education
Certificate - Emergency Medicine
John A Logan College
Carterville, IL05.2007
Certificate - Critical Care Paramedic
IHM EMS Acedemy
St Louis, MO12.2012
High School Diploma -
Frankfort Community High School
West Frankfort, IL05.1997
Skills
- Patient support and assistance
- Reporting and documentation
- Critical decision-making skills
- Field patient assessments
- Emergency management
Timeline
Billing Specialist
Jackson County Ambulance Service
01.2020 - Current
Circuit Court Clerk
Jackson County Courthouse
11.2017 - 11.2019
Paramedic
Jackson County Ambulance Service
03.2007 - 01.2021
Certificate - Emergency Medicine
John A Logan College
Certificate - Critical Care Paramedic
IHM EMS Acedemy
High School Diploma -
Frankfort Community High School
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