DORIEN AYLER
Greensboro,NC
Summary
Reliable and organized professional with experience in customer service, retail management, operations support, documentation, and coordinating daily tasks. Skilled at communicating with customers, coworkers, dispatchers, and management while maintaining accuracy, following procedures, and resolving routine issues. Experienced in handling records, processing transactions, documenting completed work, maintaining organized work areas, and supporting day-to-day business operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Tank Washer / Yard Jockey
Bulkmatic
Greensboro, NC
03.2026 - Current
- Follow company SOPs and safety procedures while cleaning pneumatic trailers and supporting yard operations.
- Coordinated with drivers and team members to facilitate organized workflow and timely completion of daily tasks, enhancing operational efficiency.
- Maintained accuracy and attention to detail in demanding environment with high temperatures, PPE, and elevated work areas, contributing to safety and quality standards.
- Documented completed work and communicated job status, equipment concerns, and routine issues to coworkers and management, ensuring transparency and accountability.
Diesel Cylinder Head Technician
Piedmont Truck Center
Greensboro, NC
09.2025 - 03.2026
- Reconditioned and repaired cylinder heads for diesel semi-trucks, ensuring high-quality standards for both company and customer satisfaction.
- Utilized problem-solving and attention to detail to effectively address routine work issues, ensuring smooth operations.
- Maintained organized work areas and accurate practices to uphold cleanliness and meet performance requirements.
Overnight Pressure Washer
Enviromatic Corporation of America
Tucker, GA
05.2025 - 08.2025
- Optimized time management while performing physically demanding tasks during overnight shifts to maintain operational flow.
- Executed cleaning tasks in alignment with company procedures and quality standards to ensure optimal cleanliness.
- Organized work areas, adhered to safety protocols, and reported routine concerns to enhance team communication.
Women's Basketball Team Manager
North Carolina A&T State University
Greensboro, NC
10.2024 - 05.2025
- Supported daily team operations through organization, communication, preparation, and coordination with staff and student-athletes.
- Supported scheduling activities to facilitate smooth operations for team and staff., equipment, materials, and professional team environment.
- Exhibited reliability, confidentiality, teamwork, and attention to detail in support of a Division I athletics program.
Manager
Dollar General
New Boston, MI
05.2024 - 11.2024
- Oversaw daily store operations, supervising staff, assisting customers, and ensuring an organized environment to enhance overall customer experience.
- Resolved customer and employee concerns, monitored the store environment, reported incidents, and enforced company policies and procedures to maintain a safe and efficient store.
- Conducted cash drawer audits before and after shifts to ensure transaction accuracy and accountability.
Delivery Driver / Warehouse
Home City Ice
Romulus, MI
08.2022 - 07.2024
- Coordinated deliveries and communicated with customers to ensure timely and accurate product handling and delivery information.
- Supported warehouse organization and inventory movement, contributing to timely task completion and operational efficiency.
- Demonstrated punctuality and attention to detail while providing customer service and problem-solving in a fast-paced environment.
Chick-fil-A Team Member
Chick-fil-A
Durham, NC
02.2024 - 05.2024
- Provided customer service by welcoming guests and taking orders promptly.
- Provided professional customer service, processed orders accurately, and communicated with team members to support efficient service.
- Prepared food items according to Chick-fil-A standards and safety guidelines.
- Maintained cleanliness of dining area and kitchen to ensure a pleasant environment.
- Cleaned and organized workspaces to meet hygiene standards., organization, and compliance with company procedures.
Education
High School Diploma -
Romulus Senior High School
Romulus, MI06-2023
Skills
- Customer service
- Problem Solving
- Task scheduling
- Time management
- Organizational skills
- Office administration
- Data entry
- Communication skills
- Team Collaboration
- Microsoft Word
- Customer inquiries
- Problem solving
Personal Information
Driving License: Driver's License
Certification
BLS Provider – valid November 2024–November 2026, CPR, Driver's License, Non-CDL Class C
Timeline
Tank Washer / Yard Jockey
Bulkmatic
03.2026 - Current
Diesel Cylinder Head Technician
Piedmont Truck Center
09.2025 - 03.2026
Overnight Pressure Washer
Enviromatic Corporation of America
05.2025 - 08.2025
Women's Basketball Team Manager
North Carolina A&T State University
10.2024 - 05.2025
Manager
Dollar General
05.2024 - 11.2024
Chick-fil-A Team Member
Chick-fil-A
02.2024 - 05.2024
Delivery Driver / Warehouse
Home City Ice
08.2022 - 07.2024
High School Diploma -
Romulus Senior High School