Dorien Barthelemy

Retail Team Member

Doherty Enterprises

07.2022 - Current

Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.
Streamlined checkout process by efficiently handling cash register operations, minimizing wait times for customers.
Answered incoming calls and emails to provide product information, features and benefits.
Provided exceptional services and pleasant shopping experiences to retail customers.
Worked closely with shift manager to solve problems and handle customer concerns.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Greeted customers, helped locate merchandise, and suggested suitable options.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Used POS system to process sales, returns, online orders, and gift card activations.
Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
Engaged in friendly conversation with customer to better uncover individual needs.
Assisted customers with prompt and polite support in-person and via telephone.
Used in-store system to locate inventory and place special orders for customers.
Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
Created inviting environment for customers by maintaining store organization and cleanliness.
Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
Managed efficient cash register operations.
Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Demonstrated leadership skills in managing projects from concept to completion.
Provided professional services and support in a dynamic work environment.
Strengthened communication skills through regular interactions with others.
Passionate about learning and committed to continual improvement.
Developed strong organizational and communication skills through coursework and volunteer activities.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Resolved problems, improved operations and provided exceptional service.