Dorien Williams
Raleigh,NC
Summary
Caring Peer Support Specialist build trust and rapport. Compassionate and empathetic with genuine concern for the well-being of peers. A determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings, and promoting assistance wherever and whenever needed. Motivated Peer Support Specialist dedicated to coaching clients through life changes. Creates customized, structured support plans. Energetic and friendly with strong relationship-building skills. Enthusiastic Peer Support Specialist proudly offers over 23 years of sobriety and is willing to help others navigate the services and recovery options available. An energetic individual is skilled in building rapport with recovering alcoholics and sharing methods that promote success. Highly committed to delivering support to others. Attentive Peer Support Specialist promoting a 23-year career sharing life experiences regarding mental illnesses and always ready with a listening and attentive ear for others. Skilled at providing high support and helping individuals find needed community services. Ready for a new position assisting others and helping each live optimal lives. Focused Peer Support Specialist exceptionally help peers with life goals. Resourceful with a significant network of community resources. Known for proven abilities in active listening and problem solving. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Peer Support Specialist
Crandalls Enterprises
Raleigh, NC
07.2022 - Current
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Conducted assessments to identify needs, strengths, and resources of clients.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Collaborated with multidisciplinary teams to ensure continuity of care for clients.
- Maintained accurate records of client progress through use of electronic medical record system.
- Educated clients on available community resources that could enhance their quality of life.
- Monitored client activities in order to assess the effectiveness of treatment plans.
- Coordinated referrals for additional services as needed based on client needs.
- Actively listened and responded empathetically when interacting with clients.
- Adhered to applicable laws, regulations, policies, procedures, standards, and guidelines.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Assisted with administrative tasks such as scheduling appointments or updating contact information.
- Encouraged open communication between all parties involved in the client's case.
- Instilled hope by promoting positive self-disclosure and actively listening to client needs.
- Provided follow-up care after discharge from clinical settings or other programs.
- Led support groups and facilitated one-on-one meetings with struggling individuals.
- Maintained strict data confidentiality and privacy on information related to individuals.
- Helped individuals overcome discrimination, stigmas and trauma by providing encouragement and community resources.
- Transported individuals safely to support meetings and medical appointments.
- Helped individuals overcome harmful drug and alcohol addictions.
- Shared details regarding recovery and wellness principles focused on helping others struggling to stay focused on personal recovery journeys.
- Aided individuals by developing wellness plans and advance directives to achieve goals.
- Interacted with family members of individuals and shared information regarding available community support services.
- Assisted others through dynamic relationships built on trust and utilized effective listening and interpersonal skills.
- Referred individuals to outside resources and services for additional support.
- Collaborated to set goals and outline steps to achieve objectives.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Coordinated resources to support clients and help each achieve targets.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Assisted clients with developing relevant skills to improve functionality in social, educational and vocational situations.
- Encouraged development of relevant skills to help overcome specific concerns.
- Incorporated different treatment methodologies and evidence-based practices to meet clients' specific needs.
- Completed detailed documentation of sessions, patient notes and recommendations.
Education
High School Diploma -
Edward R Murrow High School
Brooklyn, NY06.1985
Some College (No Degree) - Behavioral Health Sciences
Southern New Hampshire University
Hooksett, NHSkills
- Effective Collaboration and Interaction
- Community Services Information
- Positive Environment Facilitation
- Issue Resolution Abilities
- Rapport Building
- Interpersonal Abilities
- Problem-Solving Skills
- Appointment Scheduling
- Exemplary Communication
- Planning Skills
- Communication Abilities
- Mental Health Services
- Recovery Assistance and Support
- Relationship-Building Skills
- Social Activity Planning
- Schedule Management
- Care Planning
- Referral Coordination
- Patient Advocacy
- Treatment Planning
- Needs Assessment
- Intervention Support
- Crisis Management
- Mental Health Support
- Community Resources Specialist
- File and Record Keeping
- Clinical Documentation Mastery
- Team Collaboration
- Suicide Precautions Expertise
- Crisis Intervention
- Coping Methods
- Community Resources and Education
- Safety Protocols and Procedures
- Patient Referrals
- Documentation and Reporting
- Verbal and Written Communication
- Intervention Planning
- Decision-Making
- Dual Diagnosis Expertise
- Conflict Resolution
- Interpersonal Communication
- Clinical Services
- Emotional Support
- Crisis Response
- Client Needs Assessment
Certification
CPR certified, Peer Support Specialist, W.R.A.P., Seizure management,
Timeline
Peer Support Specialist
Crandalls Enterprises
07.2022 - Current
High School Diploma -
Edward R Murrow High School
Some College (No Degree) - Behavioral Health Sciences
Southern New Hampshire University