Dorina Ochoa

Greet all patient's and capture their personal, medical, and insurance information. Schedule, reschedule, and verify patient appointments. Coordinate communication between medical staff and patients to enhance service delivery. Verify patient insurance and eligibility. Maintain accurate patient records using electronic health record (EHR) systems for compliance and accessibility. Assist in training new employees as needed..

• Greet and check in patients, schedule and confirm appointments, collect co-pays, explain preps for various exams, data entry, fax reports, responsible for opening imaging center. Assist other departments if needed.

• Greeted and checked in patients, explained preps to patients for various exams, scheduled and confirmed appointments, collected co-pays, assisted with training of new employees and responsible for opening and closing of imaging center. File Clerk (5/95-4/97) prepared x-rays for patient and courier pick ups, faxed reports to doctors’ offices and filed medical documents.