Dorinda Rodriguez-Senko
Manchester,PA
Summary
Organized and dedicated Secretary with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
15
15
years of professional experience
Work History
Secretary
School District If The City Of York
08.2019 - Current
- Greet incoming visitors and customers professionally and provide friendly and knowledgeable assistance.
- Create and update physical records and digital files to maintain current, accurate, and compliant documentation.
- Provided clerical support to school's Guidance Counselors and Administrators by preparing mass mailing of report cards and school correspondence.
- Sort, open, and rout mail and deliver to meet appropriate destination.
- Conduct research to assist with routine tasks and special projects. (i.e. such as figuring out student's whereabouts or tracking down academic records from multiple placements).
- Enter data into system and update customer contacts with information to keep records current.
- Maintain office supplies inventory by checking stock and ordering new supplies for our office.
- Upload records received into SDC to maintain document compliance.
- Responded to inquiries from callers seeking information.
- Responded to emails and other correspondence to resolve issues as needed..
Bilingual Office Aide
School District Of The City Of York
08.2014 - 06.2015
- Organize and plan workday. Complete assignments on own initiative based on brief instructions.
- Welcome new student to building and prepare their picture id, cumulative folder, and hand out informational packet.
- Confer with ESL Department to obtain results from WIDA Screening and pass along to guidance counselor.
- Obtain all SPED documents, if applicable, and pass along to Intake Coordinator.
- Confer with other school districts and/or parent in order to obtain student's records.
- Fulfill student's record request and submit to requesting School Districts and keep log.
- Communicate with district registrar whenever necessary in regards to new students.
- Follow up with families that are currently on McKinney Vento Program.
- Assist Counselors, Social Workers, Psychologists, Special Education Intake Coordinator, Attendance and Assistant Principals with any record issue that might surface..
- Process withdrawals of students leaving The School District of The City of York.
- Assist with any interpretation or translations needed..
- Assist families with any request of record..
- Open and distribute mail for Student Services/Guidance Office.
- Register students for Summer School, create rosters and collect payment.
- Answer incoming calls and resolve issues.
- Maintain and organize office equipment and orders.
- Receive and inventory cumulative files coming from all of K-8 schools.
- Create student's Sapphire accounts as well as populate this information in their demographics.
- Performs general secretarial applying knowledge of specific office practices and routines.
- Improve existing office methods and procedures, forms and filing systems. Answer telephones, receive and transmit messages, answer questions and transfer calls as required.
Bilingual Personal Care Assistant
School District Of The City Of York
03.2010 - 08.2014
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assist student with activities of daily living.
- Hands on assistance with fine and gross motor skills.
- Observe and intervene to redirect inappropriate behavior.
- Assist, monitor and guide student to pay attention, participate in activities and complete tasks.
- Accompany student to and from school bus.
Education
No Degree - Business Administration
Pontifica Universidad Catolica De Ponce
Ponce, Puerto RicoHigh School Diploma -
Colegio Puertorriqueño De Niñas
Guaynabo, PR05.1986
Skills
- Microsoft Office
- Bilingual in Spanish and English
- Office Equipment Operation
- Sapphire System and Student ID System
- Confidentiality Understanding
- Set Appointments on Outlook
- Email Correspondence and Mail Distribution
- Office Supplies
- Multitasking and Time Management
- Issue Response and Resolution
Languages
Spanish
Native or Bilingual
Timeline
Secretary
School District If The City Of York
08.2019 - Current
Bilingual Office Aide
School District Of The City Of York
08.2014 - 06.2015
Bilingual Personal Care Assistant
School District Of The City Of York
03.2010 - 08.2014
No Degree - Business Administration
Pontifica Universidad Catolica De Ponce
High School Diploma -
Colegio Puertorriqueño De Niñas
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