Dorinda Yager
Anna,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
Work History
Pet Bather
The Best Pet Spa
05.2025 - Current
- Provided attentive care to pets, ensuring their well-being and comfort throughout visits.
- Assisted in grooming services, maintaining high standards of cleanliness and safety protocols.
- Monitored pet behavior during playtime, identifying any potential issues or concerns promptly.
- Supported customer service efforts by addressing inquiries and offering tailored pet care advice.
Beertender
The Railyard
10.2024 - 05.2025
- Managed beer inventory to ensure optimal selection and availability for customers.
- Provided exceptional customer service by recommending beverages based on preferences.
- Trained new staff on operational procedures and beverage knowledge.
- Oversaw daily opening and closing procedures, ensuring compliance with health regulations.
Orthodontic Treatment Coordinator
Mike Obeid
08.2016 - 03.2019
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Customer Service Representative
Yankee Candle
10.2014 - 04.2018
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Met customer call guidelines for service levels, handle time and productivity.
- Responded proactively and positively to rapid change.
Education
Retail Marketing/management - Marketing Management And Research
Kansas State University
Manhattan, KSSkills
- Office Administration
- Taking Medical and Dental Histories
- Payment Collection
- Personable Communication
Timeline
Pet Bather
The Best Pet Spa
05.2025 - Current
Beertender
The Railyard
10.2024 - 05.2025
Orthodontic Treatment Coordinator
Mike Obeid
08.2016 - 03.2019
Customer Service Representative
Yankee Candle
10.2014 - 04.2018
Retail Marketing/management - Marketing Management And Research
Kansas State University