Dorine Jenkins
Indianapolis,USA
Summary
Clinical professional equipped for role with strong background in patient assessment, care planning, and clinical evaluations. Known for excellent analytical skills and empathy, ensuring accurate and compassionate evaluations. Valued for collaboration and adaptability, consistently delivering reliable results while supporting team dynamics. Adept in clinical documentation, patient interviews, and regulatory compliance.
Overview
9
9
years of professional experience
Work History
Regional Clinical Assesor
Maximus
04.2025 - Current
- conducting comprehensive patient assessments to determine eligibility for clinical services.
- collaborate with health care providers to develop individualized care plans based on assessment results.
- utilize electronic health records systems to document assessments and track patents progress effectively.
- evaluate treatments outcomes and adapted strategies to enhance patience and care management.
- Streamlined the assessment process, ensuring timely completion of documentation and efficient communication with multidisciplinary teams.
- Increase patient satisfaction scores through empathetic listening and clear communication during assessment appointments.
- Contribute to improved treatment adherence by providing targeted education and support during clinical assessments.
CASE MANAGER
OPTIONS CASE MANAGEMENT
01.2021 - 03.2025
- Managed a caseload of 80 clients to assess and evaluate the need and eligibility for government and non-governmental services.
- Used independent discretion and judgment in developing intervention strategies and comprehensive plan of care with clearly stated goals and objectives in conjunction with client, family, or others.
- Reviewed and documents service plans quarterly. Performs follow ups to determine quality and quantity of service provided and status of client case.
- Acted as an advocate to preserve clients’ rights and maintain client confidentiality.
- Accessed and documents all client interactions and service linkage activities within prescribed time frames.
- Compiled, recorded, and prepared reported within prescribed time frame.
CASE MANAGER – A&D Waiver
CICOA IN- HOME AND HOUSING SOLUTIONS
01.2017 - 01.2021
- Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Participated in regular professional development opportunities to stay current on best practices within the field of case management.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Education
Certificate - Institutional Research
Ball State University
Muncie, INMaster of Arts - Sociology
Ball State University
Muncie, IN01.2014
Skills
- Clinical documentation
- Clinical assessment
- Data interpretation
- Patient interviewing
- Self-reflection and improvement
- Patient intake
- Healthcare management
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Attention to detail
- Patient assessments
- Effective communication
- Care plan development
Affiliations
- Member African Student Association (Aug 2012-Present) Secretary (Aug 2012 – Aug 2013) Treasurer (Aug 2012 – Dec 2013)
- Member Alpha Sociology Organization (Aug 2012-Present)
- Volunteer Family Health Options, Kenya (2006-2008) Successfully developed a behavioral change program with Family Health Options which resulted in establishing condom dispensers in 27 nightclubs in western Kenya.
Timeline
Regional Clinical Assesor
Maximus
04.2025 - Current
CASE MANAGER
OPTIONS CASE MANAGEMENT
01.2021 - 03.2025
CASE MANAGER – A&D Waiver
CICOA IN- HOME AND HOUSING SOLUTIONS
01.2017 - 01.2021
Master of Arts - Sociology
Ball State University
Certificate - Institutional Research
Ball State University
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