Dorinea (Dee) Robinson
Castro Valley,USA
Summary
Dynamic event professional with extensive experience at Action Figure Conventions, excelling in registration management and customer relations. Proven track record in streamlining processes and enhancing attendee experiences. Adept at effective team collaboration and conflict resolution, consistently delivering exceptional results in high-pressure environments. Skilled in Salesforce CRM and event coordination.
Overview
11
11
years of professional experience
Work History
Convention Staff
Action Figure Conventions
San Francisco, CA
10.2023 - Current
- Developed custom solutions for unique requests from client relation, partners, involved in organizing the conference
- Implemented effective registration processes for events, streamlining attendee check-in
Registration Specialist
Dakota Events, LLC
Las Vegas, NV
09.2023 - Current
- Verified attendee’s registration accuracy by diligently reviewing information on-line
- Provided exceptional customer service to our Dreamforce attendees during registration
- Addressing concerns and answering questions promptly
- Assisted administrative assistant support to the on-site management team as required
Beyondsites
San Francisco, CA
08.2023 - Current
- Proactively advised appropriate staff members of revisions in meeting room status and special requests.
- Launched and managed the registration event check-in.
- Performed related event support tasks, including but not limited to updating the registration list, printing out the agenda, and creating name badges.
Human Resources Temperature Taker
22 Century Technologies, Inc.
Oakland, CA
02.2021 - 12.2021
- Screened employee's temperature upon entry at the division using a touch less temperature thermometers
- Recorded employee temperature and send it to the appropriate personnel at the end of the shift
- Set up the temperature screening station in the morning and take down the station at the end of the afternoon shift
- Assisted in maintaining a healthy workplace environment by promptly identifying individuals with elevated temperatures for further evaluation
Events Staff & Transportation Service Manager
Eastridge Workforce Solutions
Las Vegas, NV
11.2013 - 02.2020
- Provided guests with directions and information about the Semicon West events and local areas of interest
- Facilitated orientations and scheduled speakers as needed
- Orchestrated on-floor conference room activities for Semicon West & South Convention Center by reviewing reservations system to confirm meeting start/end time and number of attendees
Recruiter Coordinator (Contractor)
Pinnacle Technology
Oakland, CA
10.2018 - 11.2018
- Supported UPS corporate functional areas of the human resources department
- Scheduled interviews in UPS internal system
- Hired 175+ candidates in one month from supervisor level to loader lever in a fast paced high-volume environment
- Supported recruitment from various community colleges, schools, non-profit organizations, and employment initiatives
- Processed and completed necessary immigration paperwork requirements (I9) and background checks
Recruiter Coordinator (Contractor)
Intelliswift Software Inc.
Newark, CA
05.2018 - 08.2018
- Direct full cycle recruitment for Amazon including sourcing candidates
- Community Colleges, non-profit organizations and interviewing by phone screen, on-site
- Supported Amazon by launching innovative recruitment efforts to attain top-talent to fulfill needed roles
- Played a key role in organization and support of various events in San Francisco and Eastbay markets
- Delivered exceptional customer service and work performance by effectively communicating with customers and presenting
- Amazon brand in positive way throughout community
- Maintained thorough understanding and knowledge of hiring practices, recruitment strategies and staffing industry trends
Education
High School -
George Washington High School
San Francisco, CASome College (No Degree) - Speech Communication
California State East Bay
Hayward, CASkills
- Registration management
- Conference preparation
- Managing events from start to finish
- Salesforce CRM
- Interview scheduling
- Organizational skills
- Time management
- Customer relations
- On-site execution
- Transportation Coordinator
- Microsoft Office Suite
- Event coordination
- Attendee registration
- Customer service
- Conflict resolution
- Meeting facilitation
- Effective Team Collaboration
Community Leadership
- City of San Leandro Senior Community Services, Certificate of Appreciation - Outstanding Volunteer
- College of Alameda, Award of Appreciation
- Sales Dreamforce, Service Award
- San Leandro Public Library, Received award in recognition of outstanding service
Timeline
Convention Staff
Action Figure Conventions
10.2023 - Current
Registration Specialist
Dakota Events, LLC
09.2023 - Current
Beyondsites
08.2023 - Current
Human Resources Temperature Taker
22 Century Technologies, Inc.
02.2021 - 12.2021
Recruiter Coordinator (Contractor)
Pinnacle Technology
10.2018 - 11.2018
Recruiter Coordinator (Contractor)
Intelliswift Software Inc.
05.2018 - 08.2018
Events Staff & Transportation Service Manager
Eastridge Workforce Solutions
11.2013 - 02.2020
High School -
George Washington High School
Some College (No Degree) - Speech Communication
California State East Bay
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