Doris Beck
Fredericksburg,VA
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
34
34
years of professional experience
Work History
Director of Administration
U.S. Department Of Commerce
Washington, DC
05.2010 - 08.2013
- Supported timely and accurate administrative task completion.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Spearheaded internal communication initiatives to foster timely order completion and deadline management.
- Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
- Exercised good judgment by employing contemporary management principles and supervisory practices.
Administrative Officer
U.S. Department Of State
Washington, DC
06.1979 - 05.2010
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Standardized office structures and processes to promote collaboration and increased performance.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Interpreted management directives to define and document administrative staff processes.
- Coached employees through day-to-day work and complex problems.
- Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Education
Associate of Applied Science - Business Administration
Southeastern University
Washington, DCSkills
- Office Supplies and Inventory
- Agency Programs Knowledge
- Planning and Prioritization
- Meeting Support
- Office Administration
- Administrative Arrangements
- Business Correspondence
- Departmental Support
- Operational Efficiency
- Travel Accommodations
- Strategic Thinking
- Customer Care
- Customer Inquiries
- Administrative and Clerical Support
- Operational Improvements
- Problem Assessment and Resolution
- Operational Standard Development
Timeline
Director of Administration
U.S. Department Of Commerce
05.2010 - 08.2013
Administrative Officer
U.S. Department Of State
06.1979 - 05.2010
Associate of Applied Science - Business Administration
Southeastern University
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