Doris Gheen
Spotsylvania,VA
Summary
Ambitious Cafeteria Manager with proven track record of creating successful food service operations and managing staff. With over 15 years of extensive experience supervising all aspects of food service, including equipment preparations, employee supervision and inventory management. Hardworking and responsible with extreme knowledge. Expertise in maintaining important records and training personnel in operational procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Cafeteria Manager
Sodexo
07.2012 - 06.2023
- Enhanced student satisfaction by implementing high-quality food and service standards.
- Boosted employee morale with effective communication, training, and performance evaluations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Inspected equipment and machinery for proper working condition and directed staff to clean as needed.
- Handled escalated concerns with speed and knowledgeable support to achieve optimal satisfaction.
- Maintained a clean and safe environment, adhering to health department regulations and guidelines.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy violations.
Food Service Worker
Chart Wells/ Compass
10.2008 - 06.2012
- Enhanced student satisfaction by maintaining a clean and organized serving area.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Participated in regular trainings to stay current on best practices and safety measures.
- Processed payments and balanced cash drawers.
- Cross-trained in other kitchen positions to support staff and meet needs and demands.
Waitress
Bowling Green Cafe
01.2006 - 06.2008
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
High School Diploma -
Spotsylvania High School
Spotsylvania, VASkills
- Safety and health precautions
- Portion Control
- Food and supplies ordering
- Allergy awareness
- Inventory Management
- Nutrition knowledge
- Training and Mentoring
- Multitasking
- Leadership abilities
Certification
ServSafe Certified for 10 years.
Timeline
Cafeteria Manager
Sodexo
07.2012 - 06.2023
Food Service Worker
Chart Wells/ Compass
10.2008 - 06.2012
Waitress
Bowling Green Cafe
01.2006 - 06.2008
High School Diploma -
Spotsylvania High School