Doris Gonzalez

-Assist individuals, families, and communities identify strengths and needs and achieve goals in partnership with a Community Health Nurse or others; conduct selected health-screening procedures; maintain written documentation of activities.

-Share culturally appropriate health education and information with individuals and families; assist in developing educational materials.
Guide individuals and families in learning the health care systems and accessing social services appropriately and effectively; provide social support for families and individuals.
-Share community perspectives and needs with colleagues in the health and social service systems based on own life experience.
In addition to the above duties, the Community Health Specialist 2 will: develop and implement new activities, programs, and program evaluations; represent and promote programs to the community and other agencies; conduct outreach to specific communities; recognize and identify social and medical risk factors; develop and share interactive health education classes and presentations; coordinate the health care, psychological, and social services of selected individuals and families; make referrals to appropriate health and social service agencies; organize and conduct ongoing support and education groups in the community; participate in or chair health and social service committees; collaborate with other government agencies, organizations, schools, and community members to develop and implement activities; mentor

Perform office support work including filing, billing, copying, data entry, and gathering and providing information; create, type, and proofread a variety of documents from written, recorded, verbal, or computerized sources.
Act as receptionist; answer phone calls and assist the public and clients; provide information regarding assigned area and county policies, guidelines, and procedures; refer callers to appropriate personnel and take messages.
Gather information and data to prepare standard reports and records; sort, arrange, and file documents and records; review files for completion and accuracy.
Perform record keeping for funds and expenditures; maintain purchase and inventory records; process purchase requisitions; resolve errors.
Receive, sort, and distribute mail, messages, records, office supplies, and other materials; type, process, and review documents, permits, and applications; receive, process, and record cash payments; balance and reconcile cash amounts; maintain cash records.
Order and maintain office supplies; process personnel, payroll, accounting and purchasing information and documents.
In addition to the above duties, the Office Assistant 2 will: prepare information and data for moderately complex statistical and financial reports using spreadsheets, databases, and presentation applications; schedule meetings; coordinate staff schedules, trainings, and conferences; provide administrative support for one or more managers or assigned staff; issue, receive, and process various applications and forms including subpoenas.
In addition to the above duties, the Office Assistant Senior will: maintain detailed records; gather, verify, correct, and record information; explain complex processes and requirements; interpret and apply program information; may assist public with standard program compliance questions and issues; assist with the design, implementation, monitoring, and maintenance of program processes, procedures, events,

Provides operational support to the Customer Service team while managing escalations and complaints.
-Manages KPI's for calls/ email interactions to develop the customer experience on and off-line. Debriefs with manager weekly and conducts monthly recaps.
-Monitors Order Processing Team, to ensure timely process of all orders/ returns, etc.
-Provides full follow up to ensure issues are resolved.
-Facilitates upcoming and ongoing projects, and test new developments to better the customer experience online.
-Tracks and analyzes sales results from newsletter and social media traffic.
-Creates and manages online Paid Search Ad Copy and SEO feeds.
-Provides detailed market analysis and competitor benchmarks while identifying and reporting on current fashion trends.
-Optimizes internal workflows to increase speed and efficiency. Prioritizes tasks to ensure increased productivity and project development
-Manages corporate orders in coordination with buyers.

Support the company in optimizing its financial transactions and systems
-Strengthen and grow relationships with vendors and suppliers through timely payments
-Assist in streamlining and improving the accounts payable process
-Exercise integrity and confidentiality in financial reporting
-Comply with national and local financial regulations
Responsibilities
-Review invoices for appropriate documentation prior to payment
-Perform invoice and general-ledger data entry
-Execute credit card and bank account reconciliation
-Generate purchase orders when necessary
-Obtain and print signatures on all checks
-Assist senior financial officers as needed