Doris Jackson
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I would like to continue to challenge myself, gain experience, learn new skills, and grow as a service provider to apply strong administrative, management, budgeting, and Human Resource skills in an administrative position where growth can be provided.
Overview
8
8
years of professional experience
Work History
Human Resources Assistant
Certified Aviation Services
Las Vegas , NV
07.2023 - Current
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Updated employee database with changes in job title, salary information or contact details.
- Participated in job fairs and other recruitment events to source potential candidates.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Assisted with planning, organizing and coordinating company events.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Office Assistant II
San Bernardino Department of Behavioral Health
Victorville , CA
06.2018 - 07.2023
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Answered phone calls and welcomed visitors to office.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Office Assistant
San Bernardino Department of Public Health
Victorville , CA
11.2015 - 06.2018
- Greeted visitors and customers in a friendly, professional manner.
- Assisted with filing documents and maintaining records.
- Provided administrative support for staff members.
- Managed incoming and outgoing mail correspondence.
- Processed invoices and payments for accounts receivable and payable.
- Generated reports using database software programs.
- Updated customer contact information in the system database.
- Prepared documents such as letters, memos, agendas.
- Maintained an organized filing system of paper documents.
- Scanned documents into digital format for storage purposes.
- Supported Human Resources department with recruitment activities.
- Performed data entry tasks with accuracy and speed.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Prepared shipping packages by printing packing labels and verifying orders.
- Mentored and provided training to interns and developed staff support manuals.
Education
High School Diploma -
Morningside High School
Inglewood, CA08-1997
Skills
- Benefits Administration
- Talent management
- Affirmative Action compliance
- HR policies
- Communication Management
- Employee Relations
- Personnel records maintenance
- Human Resources Support
- Scheduling
- Administrative Support
- Conflict Management
- Background Checks
- Team Player
- Office Administration
- Administrative assistance
- Employee Onboarding
Languages
Spanish
Professional
References
References available upon request.
Timeline
Human Resources Assistant
Certified Aviation Services
07.2023 - Current
Office Assistant II
San Bernardino Department of Behavioral Health
06.2018 - 07.2023
Office Assistant
San Bernardino Department of Public Health
11.2015 - 06.2018
High School Diploma -
Morningside High School
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