Doris Lim
Flushing,New York
Summary
A safety specialist who achieved a 70+% decrease in workplace accidents. Promote a culture of safety and continuous improvement through attention to detail and effective communication.
Overview
8
8
years of professional experience
6
6
Certification
Work History
Workplace Health and Safety Manager
Amazon
The Bronx, NY
10.2023 - Current
- Conducted workplace safety inspections to identify and eliminate potential hazards.
- Trained staff on proper safety protocols and provided guidance on how to respond to emergency situations.
- Investigated workplace accidents, identified root causes, and developed corrective actions.
- Monitored compliance of safety standards in the workplace.
- Provided advice and support to ensure that all employees are aware of their legal obligations regarding health and safety.
- Ensured effective communication between management, workers, and other stakeholders on health and safety matters.
- Evaluated existing processes for potential risks or hazards, then recommended solutions to mitigate them.
- Coordinated with external organizations such as fire departments or environmental protection agencies to ensure compliance with related laws.
- Audited documentation such as risk assessments or incident reports for accuracy and completeness.
- Maintained a database of relevant information including training records, accident reports.
- Reviewed plans for new projects and equipment installations for any necessary modifications needed from a safety perspective.
- Organized regular meetings with employees to discuss any changes in legislation or company policies affecting them.
- Responded promptly to employee inquiries regarding health and safety issues.
- Assisted in developing an emergency response plan for the organization.
- Implemented measures designed to reduce occupational injuries through improved ergonomics.
- Collaborated with Human Resources department on worker compensation claims due to work-related injuries or illnesses.
- Inspected facilities and job sites to identify and correct potential hazards and verify safety and regulation compliance.
- Delivered training for personnel in areas of safety, accident prevention and other matters related to implementing safety procedures in facilities.
- Led weekly safety discussions with department supervisors to increase safety awareness.
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate such workplace hazards.
- Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
Front Desk Agent
Crowne Plaza JFK
07.2019 - 08.2020
- Provided excellent customer service by assisting guests with the check-in/out process
- Assisted in preparing stations for inspections and organizing them
- Facilitated efficient airline crew check-in and check-out procedures to ensure timely departures.
- Cash Handling
- Helped with onboarding of new associates with ease.
- Offered support and aid to managers in various tasks.
Assistant General Manager
Paris Baguette America
Flushing, NY
05.2018 - 07.2019
- Held position of General Manager
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Prepared weekly schedules for staff members based on their availability.
- Developed and implemented effective strategies to maximize sales and profits.
- Monitored inventory levels and placed orders for new stock as needed.
- Created promotional campaigns to increase store traffic and generate revenue.
- Conducted regular performance evaluations for employees to ensure quality standards were maintained.
- Resolved customer complaints in a timely manner while maintaining a professional demeanor.
- Identified opportunities for cost savings and operational efficiency improvements.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Managed daily operations of the store, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
In Room Dining Server
Jean-Georges
Manhattan, NY
10.2016 - 05.2018
- Ensured that all dishes were prepared according to restaurant standards.
- Checked quality of food before serving it to customers.
- Took orders from customers and entered them into the point of sale system.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Served guests in The Trump International Hotel and Tower
- Assisted senators as a personal server during New York UN Assembly sessions.
Supervisor and Chef- Catering
NYVA Group
Flushing, NY
01.2017 - 01.2018
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Provided assistance to various stores as needed.
- Managed all aspects of a solo catering operation serving 100 individuals, delivering an impressive variety of 18 unique menu items.
- Provided catering services to a variety of companies such as Chase, Yahoo, and Match.
Education
M.S. Occupational Health & Safety -
Columbia Southern University
09.2023
Bachelor’s Degree, Hospitality Food Business Management -
The Culinary Institute of America
01.2016
Associate degree in occupational studies, Culinary Arts -
The Culinary Institute of America
01.2015
The Culinary Institute of America
Skills
- Leadership
- Time management
- Basic Microsoft
- Multitasking
- Safety Training
- Safety audits
- Incident Reporting
- Chemical Handling
- Hazard Identification
- OSHA Compliance
- First Aid/CPR
- Communication Skills
- Can speak Korean
- Problem-Solving
Certification
· Certificate of Fitness S95, A49, F03, and F07.
· First Aid and CPR Certified
· OSHA 30hr General Industry Certification
· OSHA 10hr General Industry Certification
· Food Safety Certified (ServSafe)
· Food Handling License (NY)
Timeline
Workplace Health and Safety Manager
Amazon
10.2023 - Current
Front Desk Agent
Crowne Plaza JFK
07.2019 - 08.2020
Assistant General Manager
Paris Baguette America
05.2018 - 07.2019
Supervisor and Chef- Catering
NYVA Group
01.2017 - 01.2018
In Room Dining Server
Jean-Georges
10.2016 - 05.2018
M.S. Occupational Health & Safety -
Columbia Southern University
Bachelor’s Degree, Hospitality Food Business Management -
The Culinary Institute of America
Associate degree in occupational studies, Culinary Arts -
The Culinary Institute of America
The Culinary Institute of America
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