Doris Lozada Salcedo
Pittsburgh,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Adept at working as part of a team or alone. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Crew Member
Taco Bell
05.2015 - 06.2019
Crew Member
Taco Bell
05.2012 - 05.2015
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Worked front counter, drive-thru and other areas.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Secretary's Assistant
Beata Imelda Academy
02.2006 - 05.2006
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed filing system, entered data and completed other clerical tasks.
Secretary's Assistant
Agripina Seda Middle School
09.2005 - 12.2005
- Process documents, Archive documents, Organize, Attend incoming calls.
- Provided clerical support to company employees by copying and filing documents.
- Entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Teacher's Assistant
Aurea E. Quiles High School
09.2004 - 05.2005
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Handed out classroom materials, like pencils, paper, and crayons.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
Education
Bachelor's Degree in Office Systems Administration - Office Systems Administration
INTERAMERICAN UNIVERSITY OF PUERTO RICO, METROPOLITAN CAMPUS
San Juan, PR06.2025
Associate Degree in Office Systems Administration - Office Systems Administration
INTERAMERICAN UNIVERSITY OF PUERTO RICO, METROPOLITAN CAMPUS
San Juan, PR06.2014
Diploma and Commerce Certificate -
AUREA E. QUILES HIGH SCHOOL
Guanica, PR05.2006
Skills
- Bilingual (English and Spanish)
- Knowledge in Microsoft Office (WORD, POWER POINT)
- Archiving
- Customer Service
- Keyboarding (60wpm)
- Copy Machine
- Inventory Restocking
- Safe Food Handling
- Food Preparation
- Cash Handling
- Telephone Etiquette
- Performance Improvement
- Verbal and Written Communication
- Cleaning
- Complex Problem-Solving
- Point-Of-Sale Transactions
- Teamwork and Collaboration
Availability
Ready to start Immediately.
Timeline
Crew Member
Taco Bell
05.2015 - 06.2019
Crew Member
Taco Bell
05.2012 - 05.2015
Secretary's Assistant
Beata Imelda Academy
02.2006 - 05.2006
Secretary's Assistant
Agripina Seda Middle School
09.2005 - 12.2005
Teacher's Assistant
Aurea E. Quiles High School
09.2004 - 05.2005
Bachelor's Degree in Office Systems Administration - Office Systems Administration
INTERAMERICAN UNIVERSITY OF PUERTO RICO, METROPOLITAN CAMPUS
Associate Degree in Office Systems Administration - Office Systems Administration
INTERAMERICAN UNIVERSITY OF PUERTO RICO, METROPOLITAN CAMPUS
Diploma and Commerce Certificate -
AUREA E. QUILES HIGH SCHOOL