Doris Martinez

Spring Lake,NC

Summary

With a proven track record at Affordable Auto Repair, I excel in overseeing operations and enhancing workplace safety, demonstrating exceptional skills in materials management and employee coaching. My leadership significantly improved productivity and efficiency, showcasing my ability to manage and prioritize tasks effectively while fostering a culture of safety and quality.

Overview

years of professional experience

Work History

Shop Foreman

Affordable Auto Repair

10.2021 - 03.2022

Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Directed daily operations of team of [Number] technicians and shop professionals.
Managed materials inside shop and at job locations.
Supervised ongoing daily production phases.
Coordinated project workflows for departments.
Collaborated with internal teams to streamline operations across materials handling, production, and shipping.

Shop Manager

Affordable Auto Body Repairs

01.2005 - 10.2021

Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Managed inventory levels, ensuring optimal stock at all times for customer needs.
Reported issues to higher management with great detail.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

High School Diploma -

Nuestra Senora De Lourdes , Guatemala

09.1993

Skills

Safety Management
Workplace Safety
Safety awareness
Task Delegation
Job estimating
Maintenance Planning
Materials Management
Employee Coaching
Work Planning and Prioritization

Materials Inspection
Assigning Work
Documentation And Reporting
Work Area Inspection
Inventory Management
Coordinating Daily Operations
Quality Control
Production Management
Shift Scheduling

Languages

English

Limited Working

Spanish

Native or Bilingual

Timeline

Shop Foreman - Affordable Auto Repair

10.2021 - 03.2022

Shop Manager - Affordable Auto Body Repairs