DORIS McCOY

• Drive strategy to grow market share using competitive intelligence and pricing KPIs while enhancing operational and organizational efficiencies around pricing, billing, and policy in an increasingly challenging business environment upon losing lucrative yearbook business in split with Varsity Brands.
• Institute formal procedures and tools to enforce adherence to pricing and policies that impact the bottom-line. Results in less than 6 months include identification and mitigation of $500K+ in pricing and billing errors generated by legacy system/process deficiencies.
• Lead team of SMEs to define future state requirements for an improved ERP with better pricing and billing functionality.
• Support the overall corporate goal to remove redundancies, drive efficiencies and reduce administrative burden on the business and capture cost savings.

• Recruited, hired, and trained pricing team members to create the pricing function from the ground up to support $350M business across five product categories.
• Spearheaded an innovative approach to analytics and the process for receiving, reviewing, approving and documenting pricing and commission exceptions leading to a reduction in the number of exceptions and improving price realization.
• Leveraged competitive price data collected by the pricing team and consumer insights from the marketing team to inform annual pricing actions and drive change in strategy. Reversed cultural norm of holding price YOY to increasing pricing YOY in line with inflation.
• Interacted with independent sales partners and internal sales leaders to establish trust and collaboration on sales strategies involving price discounts and promotions.

• Developed and implemented pricing strategies to support the business, balancing organizational objectives with customer needs and internal profit/price realization goals.
• Managed Residential HVAC pricing for U.S., Canada and Export locations in support of ~$5B in annual revenue; approved price proposals presented by analysts to support profitable market share growth and sustainable revenue.
• Reduced response time and increased efficiency of pricing analysts work by creating internal process improvements.
• Developed metrics derived from several systems and company data repositories to track growth in sales, price realization and organizational efficiency.
• Provided input and leadership over hiring, training, performance, and growth opportunities for marketing support staff.

• Responsible for pricing and estimating in support of $500M + in annual sales covering ten major distributor accounts in the U.S and Canada.
• Conducted financial analysis to evaluate pricing performance; assisted in the formulation of pricing strategies, including identifying request for proposal requirements and cost-volume strategies.
• Supported the business by carrying out price increases and pricing agreements tactically using SAP, SharePoint, MS Access and other tools.

• Supported capital budget management for N.A Operations with divisional annual revenue of $5B.
• Provided key metrics such as NPV, IRR, Cash Flow and OI for audio peripheral product lines within Integrated Business Systems unit.
• Performed forecasting, budget and variance analysis related to materials expense, cost of goods sold and various sundry accounts.

Performed internal audits of Engineering, Purchasing, Information Systems, HR and Customer Satisfaction processes and procedures.

• Identified high-risk areas and consulted on policy and procedure.
• Performed monthly follow-up reviews on corrective action plans and reported quarterly results to the executive committee.
• Coordinated audits with external auditors to ensure successful communication and cooperation with department managers.

• Negotiated supplier contracts for Engineering, Contract Labor, Re-manufacturing Services, Product Test & Validation, Advanced Development and other Indirect Services to support business with annual revenue of $5.0B
• Supported objective to exceed customer expectations in responsiveness and provide high quality contract services while achieving annual cost savings goals.