DORIS MENDEZ

Coordinate blood drives around the entire island, to maintain the bank's supplies. Call, schedule, visit and educate clients about blood donation. Maintain communication with the client before and after the activity, providing quality service. Manage to collect the set amount of pints of blood, always trying to exceed the set goal.

Responsible of process all work orders for the maintenance and repair of School District fleet. Maintain information in computer database. Receive visitors/phone calls and provide information or make referrals to other staff members, when appropriate. Create and/or maintain files. Open, sort, and distribute mail. Draft, type, and maintain cost center correspondence and other documents. Operate general office machines. Schedule appointments, conferences, and transportation/travel arrangements for administrator, staff, and/or students, as requested by the cost center administrator or designee. Process forms relating to students, staff, and/or departmental functions. Serve as insurance or Worker's Compensation contact, as assigned by the cost center administrator and/or designee. Perform other duties as assigned by the cost center administrator or designee.

Assist clients in the process of application for Food Assistance, Medicaid and other State programs. Verify information received from clients to the Document Imaging system. Provide information to clients regarding the benefits program and the time standard procedure.

Supervise up to 15 employees, in 4 different departments, including Customer Service, Accounting and Collections. Directly responsible for the office performance and productivity. Interview candidates, hired staff, prepared schedules, and supervised employees as well as keep the their records. Trained employees, and monitored their behavior and productivity. Responsible for meeting the daily in calls applications processing quota. Prepared and submit monthly reports.