Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doris Morris

Forrest City,AR

Summary

Proven achiever with extensive experience at United States Post Office, adept in handheld scanner operation and demonstrating exceptional dependability. Skilled in enhancing customer satisfaction and streamlining operations, achieving a significant increase in route efficiency. Excels in problem-solving and safety awareness, ensuring top-notch service and operational standards. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

32
32
years of professional experience

Work History

Rural Route Carrier Assistant

United States Post Office
07.2024 - Current
  • Demonstrated punctuality and reliability by consistently meeting scheduled start times, contributing to overall team success.
  • Handled sensitive materials responsibly, adhering to strict confidentiality guidelines when delivering mail containing personal information.

Maintained open communication with supervisors and peers regarding any route challenges or customer concerns, facilitating resolution of issues in a timely manner.

  • Kept detailed records of all deliveries made, confirming completion of tasks and aiding in accurate reporting.
  • Performed cash handling duties accurately when collecting payments for postage due items or special services provided on assigned rural routes.
  • Improved customer satisfaction by providing timely and accurate mail delivery on rural routes.
  • Ensured proper handling of fragile packages by carefully loading them into the vehicle according to specific requirements.
  • Maintained a safe driving record while transporting mail to various rural locations, ensuring the safety of self and others on the road.
  • Adhered to company policies regarding safety procedures and protocols during daily operations.
  • Built positive relationships with customers on assigned rural routes, fostering trust and promoting excellent service standards.
  • Streamlined delivery efficiency with thorough route planning, optimizing time management and fuel consumption.
  • Managed challenging weather conditions effectively while maintaining consistent delivery schedules, demonstrating adaptability and commitment to the role.
  • Conducted routine vehicle maintenance checks to minimize downtime due to mechanical issues or malfunctions.
  • Organized mail ahead of delivery runs for correct routing.
  • Sorted mail according to order of address appearance for easy access in field.
  • Handled accurate cash payments for postage and incurred fees.
  • Followed safety protocols and regulations while driving, upholding professional service reputation.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.

LEAD CLEANING TECHNICIAN

METRO MAINTAINERS
04.2023 - Current

Collaborated with team members to complete large-scale cleaning projects within tight deadlines.

  • Safeguarded property integrity by careful handling of client belongings during the cleaning process.
  • Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Assisted in training new team members on company protocols and best practices for exceptional service delivery.
  • Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
  • Provided excellent service by addressing client concerns promptly and professionally.
  • Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
  • Emptied trashcans and transported waste to collection areas.
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Supported facility maintenance by reporting any damage or necessary repairs to management promptly.
  • Contributed to a healthy workplace by consistently sanitizing office equipment and surfaces.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Supervised supplies in inventory and submitted reorder requests.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

SUBSITITUTE TEACHER

Forrest City School District
09.2021 - 09.2024
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes.
  • Integrated technology into lesson plans, increasing student interest and participation in subjects.
  • Fostered positive classroom environment, managing student behavior and promoting respect.
  • Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
  • Developed and executed lesson plans to cover required curriculum effectively.
  • Followed lesson plans designed by absent teachers.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Assisted students in mastering subject material and preparing for tests.
  • Enforced school and class rules to maintain order in classroom.
  • Engaged parents and guardians in their children's learning process through regular communication and feedback.

Safety Supervisor

United Parcel Service, UPS
09.2021 - 04.2024
  • Promoted a safety-first culture by providing ongoing coaching, feedback, and support to staff members.
  • Participated in safety meetings by answering questions from staff members.
  • Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
  • Monitored safety practices of new and existing employees.
  • Conducted thorough risk assessments for new projects, ensuring all necessary precautions were taken to maintain worker safety.
  • Kept main work areas free of debris and obstacles that could cause falls and mishaps.
  • Developed targeted safety campaigns aimed at reducing specific types of incidents within the organization.
  • Reviewed company processes and suggested methods that would improve overall safety for employees.
  • Completed workplace safety and hazard inspections.
  • Led safety committee meetings, fostering open communication among team members regarding workplace concerns and improvement opportunities.
  • Instructed employees on OSHA standards.
  • Evaluated new tools or equipment for safety concerns, ensuring proper training and guidelines were in place prior to implementation.
  • Trained company employees in safety procedures and provided in-depth documentation for review.
  • Led employee training on safe usage of equipment.
  • Improved employee compliance with safety regulations by developing and implementing clear policies and procedures.
  • Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
  • Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
  • Established strong relationships with local first responders, facilitating collaboration during emergency situations or drills within the facility.
  • Maintained up-to-date knowledge on industry best practices and regulatory changes, adjusting company policies as needed to ensure compliance.
  • Championed a proactive approach to incident prevention by empowering employees to report concerns or near misses, fostering a culture of continuous improvement within the workplace.
  • Assisted in accident investigations, identifying root causes, and recommending corrective actions to prevent future occurrences.
  • Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
  • Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
  • Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Reviewed and analyzed safety data and statistics to identify trends and areas requiring improvement.
  • Developed and implemented safety policies and procedures to establish clear guidelines for safe work practices and comply with regulations.
  • Recognized, documented, and advised on removal of hazards.
  • Monitored workplace activities to determine compliance with safety regulations and standards.
  • Provided new-employee health and safety orientations and developed materials for presentations.
  • Educated employees on hazardous waste management, emergency response and safe work practices.
  • Investigated incident.(s)

Salon Manager

EYECATCHER'S BEAUTY SALON
05.1992 - 11.2023
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Resolved customer concerns promptly and efficiently to maintain a strong reputation within the local community.
  • Scheduled employees to maintain adequate coverage during business hours.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Oversaw salon employee performance, facility cleanliness, and sales.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Maintained general appointment calendar and set shift schedules.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Coached and trained employees to optimize performance and achieve demanding business objectives.
  • Established a positive workplace culture that fostered teamwork, open communication, and professional growth among staff members.
  • Worked to continuously increase salon business through effective sales, service, and operations policies.
  • Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
  • Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
  • Maintained organization of salon and cleanliness of each station with regular cleaning and floor sweeping.
  • Achieved personal sales goals by upselling products to meet individual needs.
  • Boosted sales of beauty products by creating attractive displays and offering personalized recommendations based on client needs.
  • Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
  • Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
  • Conducted regular meetings with employees to assess progress toward goals and address any areas needing improvement or further development.
  • Negotiated with suppliers to secure better pricing, achieving cost savings without compromising on quality.
  • Led team of stylists and beauticians, fostering collaborative environment that boosted overall salon performance.
  • Prepared billings and estimates for customers.

Rework Operator

Nestle USA
08.2018 - 08.2021
  • Contributed to continuous improvement initiatives through proactive identification of areas for process optimization.
  • Achieved high levels of customer satisfaction by consistently delivering products that met or exceeded specifications.
  • Collaborated with team members to troubleshoot issues and implement corrective actions in a timely manner.
  • Performed complex rework tasks using specialized tools such as microscopes, tweezers, and soldering irons to ensure precision workmanship.
  • Enhanced product quality by conducting thorough visual inspections and identifying defects.
  • Reduced downtime due to equipment failure by promptly troubleshooting issues and implementing efficient solutions.
  • Upheld the highest standards of quality control by utilizing various inspection methods to ensure compliance with industry and company specifications.
  • Assisted in the reduction of waste by efficiently performing rework operations on defective parts.
  • Demonstrated adaptability by quickly learning new processes, technologies, and techniques relevant to the Rework Operator role.
  • Maintained accurate records of rework activities, ensuring traceability and compliance with company requirements.
  • Improved overall equipment performance with routine maintenance checks and timely reporting of any issues encountered during operations.
  • Exceeded production targets through diligent time management and effective prioritization of tasks.
  • Boosted overall work performance by adhering to standard operating procedures and safety guidelines at all times.
  • Developed exceptional problem-solving skills by swiftly responding to equipment malfunctions or production challenges.
  • Kept work areas organized, clean and free of hazards, promoting consistent productivity.
  • Put final products together and efficiently organized items and packaging for shipment.

Custodian

IFS
09.2017 - 07.2018
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Checked in and stocked inventory throughout facility.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Reported damages and hazardous conditions to management for further action.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
  • Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
  • Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
  • Enhanced community comfort by maintaining outdoor areas, including sidewalks and parking lots, free from debris and snow.
  • Fostered safer environment by promptly addressing spillages and potential slip hazards.
  • Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
  • Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
  • Coordinated with maintenance team to address and resolve facility issues promptly.

Assembly Line Worker

Hino Motors Manufacturing U.S.A
03.2013 - 09.2015
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
  • Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
  • Performed visual and functional inspection of components to determine quality and identify defects.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Demonstrated adaptability in learning new assembly processes quickly as required for evolving project specifications.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Ensured timely completion of projects by diligently adhering to assigned schedules and prioritizing tasks accordingly.
  • Followed outlined specifications to implement assembly plans.
  • Enhanced product quality by performing thorough inspections of assembled items, identifying any issues or inconsistencies for correction.
  • Assisted in inventory management, ensuring adequate supplies were available for efficient production operations.
  • Engaged in regular training sessions to stay updated on latest assembly techniques and technologies.
  • Fostered culture of safety and efficiency by leading by example on assembly line.
  • Maintained high-quality standards for all assembled products, ensuring zero defects before shipment.
  • Supported continuous improvement initiatives by providing actionable feedback from assembly line perspective.
  • Coordinated with quality control to ensure all assembled products met strict quality criteria.
  • Improved team morale with effective communication and collaboration during assembly processes.
  • Operated various machines used in production processes.
  • Completed daily inspection of machines and equipment.
  • Monitored production processes to identify and address potential issues.

3RD KEY MANAGER

Reebok Outlet
05.2006 - 09.2010
  • Counted registers and cleaned and secured shop at end of shift.
  • Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Coordinated closely with other keyholders to ensure smooth transitions during shift changes while maintaining overall store productivity.
  • Streamlined inventory management with accurate tracking and efficient ordering processes.
  • Participated actively in regional meetings alongside the store manager, discussing best practices and suggesting potential solutions for common challenges faced by stores within the area.
  • Implemented improved training methods for new employees, reducing onboarding time significantly while ensuring thorough understanding of job responsibilities.
  • Boosted team morale by promoting a positive work environment and fostering open communication.
  • Increased store sales by developing and implementing effective merchandising strategies.
  • Handled escalated customer issues, resolving problems quickly while maintaining professionalism.
  • Contributed to the achievement of sales targets through consistent upselling techniques and product knowledge sharing with customers.
  • Ensured store compliance with safety regulations and loss prevention measures to minimize shrinkage.
  • Actively participated in visual merchandising updates to maintain an appealing store appearance.
  • Collaborated with store manager on creating staff schedules to ensure optimal coverage during business hours.
  • Assisted in developing promotional events for increased revenue generation during peak seasons.
  • Oversaw inventory audits to verify accuracy of stock levels and identify discrepancies for timely resolution.
  • Reduced employee turnover, training new hires in company policies and procedures.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.

Assembly Worker

BELLVILLE SHOES
05.2005 - 08.2006
  • Followed detailed assembly instructions, processes, and procedures.
  • Completed assigned tasks quickly to decrease production time.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity.
  • Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
  • Notified supervisor of issues with equipment or production.
  • Solved complex assembly challenges through effective problem-solving skills, minimizing downtime due to errors or setbacks.
  • Visually inspected devices for defects and placed defective items into reject bin.
  • Promoted a positive work atmosphere by maintaining open lines of communication with colleagues at all levels within the organization.
  • Followed safety protocols to maintain safe working environment.
  • Coordinated with other departments to complete projects within deadline.

Education

Associate of Arts - Scalp, Hair, Nails, Science, Business Management

Jett Cosmetology School
Memphis, TN
11.1992

High School Diploma -

Forrest City High School
Forrest City, AR
05.1988

Skills

  • Handheld scanner operation
  • Package handling
  • Route Planning
  • Salesmanship
  • Dependability
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Problem-solving abilities
  • Critical Thinking
  • Organizational Skills
  • Safety awareness

Timeline

Rural Route Carrier Assistant

United States Post Office
07.2024 - Current

LEAD CLEANING TECHNICIAN

METRO MAINTAINERS
04.2023 - Current

SUBSITITUTE TEACHER

Forrest City School District
09.2021 - 09.2024

Safety Supervisor

United Parcel Service, UPS
09.2021 - 04.2024

Rework Operator

Nestle USA
08.2018 - 08.2021

Custodian

IFS
09.2017 - 07.2018

Assembly Line Worker

Hino Motors Manufacturing U.S.A
03.2013 - 09.2015

3RD KEY MANAGER

Reebok Outlet
05.2006 - 09.2010

Assembly Worker

BELLVILLE SHOES
05.2005 - 08.2006

Salon Manager

EYECATCHER'S BEAUTY SALON
05.1992 - 11.2023

Associate of Arts - Scalp, Hair, Nails, Science, Business Management

Jett Cosmetology School

High School Diploma -

Forrest City High School
Doris Morris