Doris Moss
Euclid,OH
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Coordinator
Veteran Administration Hospital
Cleveland, OH
10.2018 - 09.2024
- My duties include, but are not limited to, conducting competency tests with team members working in clinics such as ENT, DERM, PODIATRY, GU, and ORTHO. The purpose is to ensure that they know how to properly transport dirty instruments from the exam room and spray them correctly for bioburden. Making sure co-workers know all the hot spots in the department. I was a preceptor to train the new employees on the proper way to scan, clean, and document all the trays as loaner trays.
Sterile Processing Technician
Cleveland Clinic Hospital
Lyndhurst, Ohio
06.2016 - 10.2018
- Performed decontamination of medical instruments and equipment to prepare for sterilization.
- Validated the sterility of processed instruments by performing biological and chemical testing.
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Assembled instrument trays according to established protocols using aseptic technique.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Trained personnel on proper use of sterile processing equipment as needed.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Prepared trays, instrument packs and surgical sets.
- Recorded results of biological and diagnostic tests.
- Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
Home Care Provider
Rogers Homecare
Cleveland , OH
03.2013 - 06.2016
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Provided transportation to medical appointments and errands.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
- Monitored vital signs such as blood pressure and temperature.
- Administered medications in accordance with physician instructions.
- Assisted clients with mobility issues by using appropriate transfer techniques.
- Encouraged social interaction among clients to maintain positive mental health.
- Provided companionship through conversation and recreational activities.
- Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
- Collaborated closely with families to provide support and guidance.
Home Care Provider
Almost Family
Cleveland , Ohip
01.2010 - 02.2014
- Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
- Provided transportation to medical appointments and errands.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Patient had Alzheimer's and i was primary care taker where i also stayed over night cooking cleaning and bathing.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed household errands and other essential duties.
- Achieved cost-savings by developing functional solutions to problems.
- PRIVATE DUTY
Education
Associate of Arts - Sterile Processing Tech
Tri-C College
Cleveland, OH05-2016
Certification -
Cleveland Institute Medical/Dental Assistant
Cleveland, OH05-2011
High School Diploma -
Health Careers Center
Cleveland, OH05-1986
Skills
- Scheduling and calendar management
- Scheduling
- Administrative Procedures
- Performance monitoring
- Employee Evaluation
- Train employees
- Professionalism
- Reliability
- Communication Skills
- Conflict Resolution
- Problem-solving abilities
Certification
- HIPPA
- BLOOD BORNE PATHOGENS
- CPR
- OHIO STATE DENAL BOARD
- RADIOLOGY LICENSE
References
References available upon request.
Timeline
Coordinator
Veteran Administration Hospital
10.2018 - 09.2024
Sterile Processing Technician
Cleveland Clinic Hospital
06.2016 - 10.2018
Home Care Provider
Rogers Homecare
03.2013 - 06.2016
Home Care Provider
Almost Family
01.2010 - 02.2014
Associate of Arts - Sterile Processing Tech
Tri-C College
Certification -
Cleveland Institute Medical/Dental Assistant
High School Diploma -
Health Careers Center
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