Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Doris Mott

Sacramento,CA

Summary

Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Support Staff provides non-judgmental supervision, leadership, and support services to youth experiencing homelessness or at-risk of homelessness in the Sacramento area. This position is responsible for following all policies and procedures and ensuring compliance at all levels. Assists the youth, as needed, in the performance of regular daily activities. Maintains behavioral management of all situations. Provides any necessary proactive crisis interventions.Identifies and ensures proper and timely documentation/notification of any safety concerns, emergencies, situations or general maintenance needs of the facility and grounds to ensure compliance with any and all safety, regulatory and health standards.Immediately reports to a supervisor any issues regarding safety or any identified future danger.Disperses and records prescribed and non-prescribed medications according to policies and procedures.Ensures food is prepared and served according to the schedule, menu and in an appropriate manner and that cleanup is completed after each meal.Ensures the facility is cleaned in a timely, thorough and efficient manner.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Support Staff

11.2022 - Current
  • Provides non-judgmental supervision, leadership, and support services to youth experiencing homelessness or at-risk of homelessness in the Sacramento area
  • This position is responsible for following all policies and procedures and ensuring compliance at all levels
  • Assists the youth, as needed, in the performance of regular daily activities
  • Maintains behavioral management of all situations
  • Provides any necessary proactive crisis interventions.Identifies and ensures proper and timely documentation/notification of any safety concerns, emergencies, situations or general maintenance needs of the facility and grounds to ensure compliance with any and all safety, regulatory and health standards.Immediately reports to a supervisor any issues regarding safety or any identified future danger.Disperses and records prescribed and non-prescribed medications according to policies and procedures.Ensures food is prepared and served according to the schedule, menu and in an appropriate manner and that cleanup is completed after each meal.Ensures the facility is cleaned in a timely, thorough and efficient manner.

Key Holder

Goodwill
07.2019 - 11.2022
  • Key holder for Goodwill west sacramento furniture store
  • Strong customer service experience, solve problems, provide product information, greet customers, resolve payment transactions, handle cash, balance cash drawer daily, assist with floor displays
  • Able to quickly handle difficult customers and resolve issues per company policies.

Housekeeper

Motel 6
03.2018 - 02.2019
  • Housekeeper for Motel 6 customer services and cleaning rooms consists of cleaning countertops Scrubbing toilets tabs and sweeping and mopping floors

Cashier

Home Depot
09.2013 - 01.2017
  • Cashier for major home improvement center
  • Strong customer service experience, solve problems, provide product information, greet customers, resolve payment transactions, handle cash, balance cash drawer daily, assist with floor displays
  • Able to quickly handle difficult customers and resolve issues per company policies.

Cashier

Walmart
04.2012 - 09.2012
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.

Cashier

Security Surveillance, Jatagan Security
09.2010 - 08.2012
  • For major retail center
  • Monitored and balanced cash drawers
  • Strong customer services skills
  • Helped with shelf displays when needed
  • Monitored live security surveillance for commercial buildings
  • Customer service
  • Recorded security issues in to computer program
  • Contacted police when necessary
  • Prior to 2012: Child care service for multiple children.

Education

Certified - Phlebotomy

Phlebotomy Training Specialists
Sacramento, CA
05.2023

Skills

  • Strong Customer Service
  • Management
  • Cashier
  • Inventory
  • Sales and Support
  • Data Entry
  • Security
  • Behavioral Disorders
  • Organizing and Categorizing Data
  • Remote Conferencing
  • General Housekeeping

Certification

  • Certified Phlebotimist , Phlebotomy Training Specialists - Finished NHA Test and passed on 6/3/23

Timeline

Support Staff

11.2022 - Current

Key Holder

Goodwill
07.2019 - 11.2022

Housekeeper

Motel 6
03.2018 - 02.2019

Cashier

Home Depot
09.2013 - 01.2017

Cashier

Walmart
04.2012 - 09.2012

Cashier

Security Surveillance, Jatagan Security
09.2010 - 08.2012

Certified - Phlebotomy

Phlebotomy Training Specialists
Doris Mott