Joshua Follett
Saint Joseph
Summary
Compassionate and ambitious backed with years of interpersonal experience. Consistently performs beyond expectations to exceed patrons' expectations to guarantee absolute satisfaction. Ability to grow from criticism to ensure quality in character and service. Proven to excel in any environment.
Overview
5
5
years of professional experience
Work History
Server/Bartender
Buffalo Wild Wings
02.2026 - Current
Server/Bartender
Woochi of South Bend
01.2023 - 07.2025
- Delivered exceptional customer service in a slower-paced environment catered to a finer dining experience.
- Executed full-service bartending for VIP events, ensuring exceptional drink crafting and customer service for high end clients -i.e Pete Buttigieg
Accounts Payable - Finance
Beacon Health System
12.2022 - 04.2024
- Stayed on top of high-volume work by processing bills and payments daily.
- Kept records accurate with proper coding and entry for vendor invoices.
- Reconciled vendor statements, resolving disputes and variances with strong attention to detail.
- Minimized aging accounts by monitoring open balances and pursuing payments.
- Assisted in project that found $400,000 worth of owed monies.
- Solely handled 200 vendors with more than $100,000 annual sales each.
Financial Representative
Northwestern Mutual
04.2022 - 12.2022
- Guided clients toward profitable and secure financial decisions with persuasion and knowledge of available products.
- Offered clients strategic advice across financial products and services to meet debt management, insurance coverage and investment needs.
- Maintained strong pipeline of incoming leads with networking, cold calling and referrals.
- Determined clients' assets, liabilities and cash flow based on interviews and records reviews.
Server
Hacienda Mexican Restaurants
12.2021 - 10.2022
- Demonstrated hospitality and customer service while greeting tables.
- Regularly handled $800 in sales per shift.
- Took accurate notes detailing customer orders.
- Entered orders into a computer system to coordinate with kitchen staff.
- Adhered to state liquor regulations to serve alcohol safely.
- Listened to guest needs and responded promptly for personalized service.
Education
Accounting
Southwestern Michigan College
Dowagiac, MIundefined
Dowagiac Union High School
Dowagiac, MI06.2017
Skills
- High volume dining
- Service prioritization
- Calm demeanor
- Cool under pressure
Timeline
Server/Bartender
Buffalo Wild Wings
02.2026 - Current
Server/Bartender
Woochi of South Bend
01.2023 - 07.2025
Accounts Payable - Finance
Beacon Health System
12.2022 - 04.2024
Financial Representative
Northwestern Mutual
04.2022 - 12.2022
Server
Hacienda Mexican Restaurants
12.2021 - 10.2022
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Dowagiac Union High School
Accounting
Southwestern Michigan College