Summary
Overview
Work History
Education
Skills
Timeline
Generic

Doris Newell

Sebewaing

Summary

Dynamic and results-oriented professional with extensive experience in retail operations and team management, notably at Dollar General. Excelled in strategic merchandising, enhancing customer experience, and implementing loss prevention strategies. Demonstrated exceptional problem-solving abilities and attention to detail, significantly improving efficiency and customer satisfaction.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Overview

29
29
years of professional experience

Work History

Assistant Store Manager

Dollar General
05.2016 - Current
  • Rotated merchandise and displays to feature new products and promotions.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Created and maintained safe and secure work environments for employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Store Remodel Associate

Walmart
04.2019 - 09.2019
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Built Gondolas
  • Planograms
  • Stock
  • Move whole gondolas using scorpions

Photo Lab Associate

Walmart
12.2010 - 04.2016
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Utilized [Software]to perform photo editing, retouching and restoration.
  • Used inkjet printer, canvas and metal prints and mat boards to print and mount images.
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Displayed originality while utilizing [Software] to help customers create unique photo products.
  • Managed escalated customer orders to meet aggressive deadlines and special orders.
  • Performed daily maintenance and cleaning of photographic processing equipment, promoting continued functionality.
  • Accepted and completed in-person and online orders for photographs and photo merchandise.
  • Performed opening and closing procedures to keep operations running smoothly.
  • Managed photo lab inventory, placing orders for toner, ink and paper when supplies were low.
  • Updated tags, displays and signage for special promotions.

Waitress

Texan Resturant
07.1996 - 12.2010
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Processed orders and sent to kitchen employees for preparation.
  • Answered customers' questions, recommended items, and recorded order information.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Car Parts Packer

Euclid Industries
09.1998 - 11.1999
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Labeled containers, container tags or products.
  • Assembled boxes, cartons and containers to package items.
  • Utilized adhesive labels and other materials to package items.
  • Packaged fragile items with cushioning material.
  • Inspected items for defects and damage.
  • Secured items for storage or shipment.
  • Sealed containers and packages with glue, tape or other materials.
  • Re-packaged damaged or incorrectly packaged items.
  • Adjusted machine settings to accommodate different items and packaging materials.
  • Cleaned and maintained production area and equipment.
  • Counted items to verify accuracy of orders.
  • Placed items into bags, boxes or other containers.
  • Loaded and unloaded items from production line.
  • Recorded product, packaging and order information on specified forms.
  • Sorted and stacked finished items.

Education

GED -

Bridgeport High School
Bridgeport, MI
05-1990

Skills

  • Stock management
  • Display setup
  • Records management
  • Strategic merchandising
  • Customer service and engagement
  • Pricing and markdowns
  • Inventory counting
  • Store opening and closing
  • Team management
  • Problem-solving
  • Stock rotations
  • Customer experience
  • Loss prevention
  • Attention to detail
  • Retail operations

Timeline

Store Remodel Associate

Walmart
04.2019 - 09.2019

Assistant Store Manager

Dollar General
05.2016 - Current

Photo Lab Associate

Walmart
12.2010 - 04.2016

Car Parts Packer

Euclid Industries
09.1998 - 11.1999

Waitress

Texan Resturant
07.1996 - 12.2010

GED -

Bridgeport High School

Similar Profiles

CREATE PROFILE
Doris Newell