doris Phelan
Norwich
Summary
Professional with extensive experience in maintaining cleanliness and sanitation in residential living areas, ensuring a safe and comfortable environment. Demonstrated proficiency in performing routine cleaning tasks, managing inventory of supplies, and conducting inspections of cleaning equipment to enhance service quality. Effectively interacted with clients and guests while adhering to sanitation standards and proper cleaning procedures. Proven ability to report maintenance issues promptly, contributing to overall operational efficiency.
Overview
2
2
years of professional experience
1981
1981
years of post-secondary education
Work History
Housekeeper
Coventant Living of Cromwell
Cromwell
03.2024 - 01.2026
- Maintained cleanliness and sanitation of resident living areas, ensuring a safe and comfortable environment for all.
- Performed routine cleaning tasks, including dusting, vacuuming, and mopping, to uphold community standards.
- Restocked supplies and managed inventory to ensure all cleaning materials were readily available for use.
- Conducted regular inspections of cleaning equipment to ensure proper functionality, enhancing safety and service quality.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Used cleaning chemicals following proper guidelines.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Disinfected telephones, light switches and other frequently touched objects.
- Reported any maintenance issues or damage to supervisors immediately.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Returned rooms to occupant-ready status to satisfy future guests.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Scrubbed kitchen appliances, countertops and fixtures.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
Education
East Islip High School
Islip Terrace, NYSkills
- Cleaning procedures
- Sanitation standards
- Inventory management
- Equipment inspection
- Client interaction
- Maintenance reporting
- Bathroom sanitation
- Guest room preparation
- Appliance cleaning
- Emergency cleaning
- Time management
- Team collaboration
- Hardworking
- Vacuuming
- Linen replenishment
- Housekeeping
- Cleaning and organizing
- Bathroom cleaning
References
References available upon request.
Timeline
Housekeeper
Coventant Living of Cromwell
03.2024 - 01.2026
East Islip High School