Doris Purtell
Loveland,OH
Summary
At UBS Financial Services, I excelled as a Front Desk Receptionist, showcasing exceptional organizational proficiency and attention to detail. My expertise in efficiently managing data and coordinating guest registration significantly enhanced office operations. I proudly maintained confidentiality, ensuring top-notch customer service, and played a key role in streamlining administrative processes.
Overview
18
18
years of professional experience
Work History
Front Desk Receptionist
UBS Financial Services
Cincinnati, OH
04.2006 - 08.2024
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Managed multi-line telephone system for over 200 employees by routing calls to appropriate extensions.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Handled Accounts Payable for branch.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Coordinated maintenance requests for office equipment and facilities.
- Greeted customers warmly and made them feel welcome.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Managed 10 conference rooms for client appointments
- Assisted in the preparation of meeting rooms and facilities for scheduled events.
- Compiled and prepared reports and documents as requested.
Education
High School Diploma -
Marian High School
Cincinnati, OH06-1973
Skills
- Guest Registration Coordination
- Attention to detail
- Organizational Proficiency
- Efficient Data Management
- Scheduling Expertise
Timeline
Front Desk Receptionist
UBS Financial Services
04.2006 - 08.2024
High School Diploma -
Marian High School
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