Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Doris Tenesaca

Carmel,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Client Care Manager

Wilton Fit Body Boot Camp
08.2019 - 12.2022
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
  • Performed duties and provided service in accordance with established operating procedures and company policies.
  • Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.

Education

Bachelor of Arts - Communications + Business Management

Manhattanville College
Purchase
05.2018

Skills

  • Inventory Control Processes
  • Workflow Processes
  • Client Interactions
  • Client Satisfaction
  • Client Care
  • Administrative Support
  • Staff Meetings
  • Sales Contracts
  • Phone Inquiries
  • Customer Loyalty
  • Maintaining Clean Work Areas

Languages

Spanish
Native or Bilingual

Timeline

Client Care Manager

Wilton Fit Body Boot Camp
08.2019 - 12.2022

Bachelor of Arts - Communications + Business Management

Manhattanville College

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Doris Tenesaca