Doris Trimble
Myrtle Beach,SC
Summary
Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Consistently produces tangible outcomes that exceed expectations.
Overview
14
14
years of professional experience
Work History
Program Director
Healogics
03.2013 - Current
- Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans and works with the same group and the hospital physician liaison to plan, coordinate, and execute activities directed toward increasing patient referrals to the wound care center(s).
- Works collaboratively, as part of a multi-functional team, to best determine key target referral sources, and develops a systematic approach to build those customer relationships and increase wound care center referrals.
- Maintains, monitors and updates the list of Physician Practice(s) within a given radius of the hospital on an ongoing basis.
- Visits Physician Practices and interacts with key physicians to provide awareness of the Wound Care Center program, using educational marketing materials. Also documents all physician office interactions, as well as the visits with the Physician Practices in the Healogics Customer Relationship Management (CRM) system.
- Communicates on a regular basis with the (C)DO and/or (C)VPO and the hospital executive sponsor regarding goals, targets, and other relevant referral development information, as needed.
- Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.
- Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources.
- Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
- Facilitates the flow of information and maximizes effective communication throughout the program.
- Prioritizes responsibilities and directs the work of the Center’s clinical staff and non- clinical staff.
- Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
- Maintains excellent relationship with hospital client and continuously seeks to understand needs, confirm goal alignment and demonstrate value proposition.Identifies the hospital strategic goals and objectives and manages the program to achieve those goals, while remaining compliant with all Healogics operations standards. Works effectively and seamlessly at all levels within the partner hospital.Participates in hospital department/management meetings and actively participates in Hospital communication activities.
- Builds and develops effective working relationships with panel physicians, clinical and support staff.Encourages all program staff to provide excellent customer service to members of other hospital departments.
- Meets regularly with leadership including hospital and area management.
- Performs other duties as required.
Health Information Manager
Grand Strand Medical Center HCA
05.2010 - 03.2013
- Collaborated closely with physicians and nursing staff to improve quality of patient records documentation.
- Maintained relationships with medical providers, suppliers, and reporters.
- Followed up with patients about medical and healthcare processes.
- Oversaw insurance cost reporting.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Increased efficiency in handling medical records by transitioning from paper to electronic health records systems.
- Developed comprehensive training programs for staff on proper documentation practices and adherence to regulatory guidelines.
- Improved communication between healthcare providers, fostering better collaboration for optimal patient care through effective health information management.
- Collaborated with interdisciplinary teams to establish best practices for maintaining accurate and timely medical records across the organization.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Enhanced patient privacy by implementing strict confidentiality policies and procedures in managing health information.
- Ensured compliance with federal and state regulations by staying current on industry standards and updating organizational policies accordingly.
Education
Bachelor of Science - Health Information Management
Eastern Kentucky University
Richmond, KY06.1984
Skills
- Effective leader
- Administration knowledge
- Program Leadership
- Staff Development
- Partnership Development
- Attention to Detail
- Compliance Management
- Customer service experience
Timeline
Program Director
Healogics
03.2013 - Current
Health Information Manager
Grand Strand Medical Center HCA
05.2010 - 03.2013
Bachelor of Science - Health Information Management
Eastern Kentucky University